Getting 'A non-recoverable error occurred' when connecting to server

Discussion in 'Hosting Help' started by pookey, Mar 30, 2020.

  1. pookey

    pookey Registered

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    Hi all,
    New to the forum so please go easy on me. I've tried using the search tool to find an answer but having successfully hosted a server yesterday and it working fine. Today when anybody tries to connect they are seeing 'A non-recoverable error occurred during a database lookup.'

    Any idea what could be causing this? I've tried recreating the mod file but still no joy.
     
  2. Lazza

    Lazza Registered

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  3. pookey

    pookey Registered

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    Thanks for your reply. I did already have the mod on the local client but it didn't work.

    However most randomly I've found that by setting the server password to a simple one (instead of complex) it has resolved the issue! How bizzare!
     
  4. ADSTA

    ADSTA Registered

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    A good way to search forums is to put this into google search:
    site:forum.studio-397.com your search topic
     
  5. Lazza

    Lazza Registered

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    Nice find!

    There might be a particular character (or character range) that doesn't work. I'd say S397 will need to investigate that at some point.
     
  6. ADSTA

    ADSTA Registered

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    ^ that symbol
    edit: I was trying to do the Steam login with the CMD and my password had ^ in it. Bad symbol for cmd prompt apparently.
     
  7. Strings

    Strings Registered

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    Hi -
    I have just rented a dedicated server. I'm also getting the same error when I try to join the server. I have all the mods that are part of the server.
    What is the problem ? any one has any idea
    Thanks
     

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