rFactor2 causes computer to restart

Discussion in 'Technical & Support' started by Peter Green, Jan 24, 2018.

  1. Peter Green

    Peter Green Registered

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    Hi,
    I'm running under windows 10, Sapphire AMD R9 290.
    I'm running a triple screen setup.
    I have the latest drivers and all windows updates installed.

    rFactor launcher loads well, when i press the helmet to enter the game the computer crashes and re-starts.
    Other games work well on 3 screens, for example Asseto Corsa works well.

    Running rFactor on a single screen works, the problem only happens when i use 3 screens with eyefinity.

    The problem started after the latest windows update and GPU drivers update.

    What i have tried so far:
    Using an older version of the GPU driver.
    Tried using the driver from sapphire site and from AMD site, none helped.
    Tried deleting the ini files to clear settings.
    Tried running rFactor in beta with dx9.

    Please someone tell me they have a solution
     
  2. Christopher Elliott

    Christopher Elliott Registered

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    Which windows update was that, Creators?
     
  3. Peter Green

    Peter Green Registered

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    I'm not 100% sure since I usually don't look at the content of the update just approve it.
    I'm pretty sure I saw the word 'Creators' so i'm assuming the answer is yes.
     
  4. Christopher Elliott

    Christopher Elliott Registered

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    Please backup your config ini and launch single player again.
    Config.JPG
     
  5. Peter Green

    Peter Green Registered

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    Thanks Christopher, i have already tried it and it had no affect, i'll try again once i get home but i don't think it would work the second time.
     
  6. Christopher Elliott

    Christopher Elliott Registered

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    ok, have you tried re-running the runtimes?
    Runtimes.JPG
     
  7. Peter Green

    Peter Green Registered

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    No i didn't
    I'll try and come back with the results.
    Thank you very much for helping.
     
  8. Peter Green

    Peter Green Registered

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    So i have found that the computer crashes in general.
    I used OCCT to run a test, and when i try running it with 'FullScreen' the computer restarts.
    So the problem is not rFactor related.
    Thanks for the help.
     
    Clemenca, Lazza and SPASKIS like this.

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