Refund for DLC, Studio 397 authorization required?

Discussion in 'Technical & Support' started by Tnadz, Dec 20, 2018.

  1. Tnadz

    Tnadz Registered

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    I went to purchase the DLC for a friend on Steam but mistakenly bought it for myself, despite the fact that I already had it because it was purchased for me by a different friend shortly after it came out. This is what Valve said:
    upload_2018-12-19_22-8-40.png
    How do I get Studio 397 to authorize a refund? This seems really bizarre since Valve is the one that processed the transaction. Not sure why I need to "ask" you guys if it's OK that it gets reversed. Assistance please?
     
  2. Tnadz

    Tnadz Registered

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    And here's my inventory showing I have...2 copies of DLC. Not that I can do anything with a second version....smh
    upload_2018-12-19_22-12-10.png
     
  3. ADSTA

    ADSTA Registered

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  4. Tnadz

    Tnadz Registered

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    Thanks.
     

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