Payment problem

Discussion in 'Technical Archives' started by ApHex, Jan 11, 2012.

  1. ApHex

    ApHex Registered

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    I buy the license yesterday, today I've been playing all day and suddenly I can not enter online, I get a message that says:

    unfortunately Miguel Vinatea, your payment has failed.


    i try to reactivate but don't work... waht can i do? anyone with same problem?



    regards
     
  2. ctz99

    ctz99 Registered

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  3. Jeremy Miller

    Jeremy Miller Former ISI Senior Programmer

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    working on it
     
  4. Jeremy Miller

    Jeremy Miller Former ISI Senior Programmer

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    ok try now
     
  5. Danielgd87

    Danielgd87 Registered

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    I have the same problem , Unfortunately, Daniel Gómez Díaz, your payment has failed , i pay and recived and email with confirmation... please staff help me , my Order Number: RF11823543 and my email is danielgd87@gmail.com
     
  6. RafBR

    RafBR Registered

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    Same here for me...
    my email:
    rafael_design@hotmail.com
     
  7. Nepka

    Nepka Registered

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    Payment pending since yesterday !!! i dont't know if the payment is accepted or not , no message , no news here ... just incredible
     
  8. cm_punk

    cm_punk Registered

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    Same here for me...
    my email:
    ajdw_8@msn.com
    Number code : RF11400025
     
  9. Night

    Night Registered

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    I have the same problem, please help us :) I tried 3 times to pay and i get an 24 hours restriction, could somebody help me?
    dmnightsong@gmail.com
    RF11923708
    RF11936747
     
  10. Adrian Lazarescu

    Adrian Lazarescu Registered

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  11. cm_punk

    cm_punk Registered

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    J'ai tenter de réactiver quelque fois, et maintenant, on me dit :

    Maximum number of activations exceeded.
    Please contact renewals@rFactor.net
     
  12. Jeremy Miller

    Jeremy Miller Former ISI Senior Programmer

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    Everyone try to reactive and log in again. We have a fix up for this issue. Thanks
     
  13. ctz99

    ctz99 Registered

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    This is fixed for me now. Thanks!
     
  14. Jeremy Miller

    Jeremy Miller Former ISI Senior Programmer

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    back to 5
     
  15. Nepka

    Nepka Registered

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    i pay whith my crédit card , payment failed :confused: , but give me transaction number ... i haven't got message ..
    And "payment is pending ....." so i don't know if my payment is accepted or not !! What am i doing ?
     
  16. Nepka

    Nepka Registered

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    so ..... lol
     
  17. raisen1964

    raisen1964 Registered

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    same here. If I restart the launcher I don't even get the pending message any more..... On the other hand attempting to go through the payment process again simply states that my email address is already in use...... Can we have some feedback on this please?
     
  18. Night

    Night Registered

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    When I trying to reactive I get "License not found" message...:(

    There is the following message on Simulate tab: "Payment for license is pending. Once payment has cleared, a license will be downloaded."

    Can u help me?

    Thanks
     
  19. Adrian Lazarescu

    Adrian Lazarescu Registered

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    Still the same here
     
  20. Jeremy Miller

    Jeremy Miller Former ISI Senior Programmer

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    You have one failed and one pending. That means we have not seen any payment complete
     

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