NEED INFO Multiplayer deconnexion

Discussion in 'Technical & Support' started by Denys, Oct 6, 2022.

  1. Denys

    Denys Registered

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    Hi,
    Since a few month, when i drive while my race online, about 45 minutes i'm deconnected.
    The game closes instantly. I have put the argument +trace=2
    I give you the fille. Could you tell me why Rf2 close about 45 minutes. If i play on single race while 2 hours i don't have any problems.
    Thanks for your answers.
     

    Attached Files:

  2. Denys

    Denys Registered

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    I have a windows report in a journal :

    Nom de l’application défaillante rFactor2.exe, version : 1.1.3.0, horodatage : 0x6319fe52
    Nom du module défaillant : KERNELBASE.dll, version : 10.0.19041.1949, horodatage : 0xcb12e58e
    Code d’exception : 0xe0000008
    Décalage d’erreur : 0x0000000000034fd9
    ID du processus défaillant : 0x1208
    Heure de début de l’application défaillante : 0x01d8d9b6d5380358
    Chemin d’accès de l’application défaillante : G:\Programes\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    Chemin d’accès du module défaillant: C:\Windows\System32\KERNELBASE.dll
    ID de rapport : 9f96f554-6a8a-42e3-9b6d-15164addf46d
    Nom complet du package défaillant :
     
  3. Alex Sawczuk

    Alex Sawczuk Administrator Staff Member

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    Do you have an rf2mini.dmp file?
    You'll find the file in steamapps\common\rFactor 2\UserData. The file will be name rFmini.dmp. Make sure it was created at the same time as the crash.

    Thanks
     
  4. Denys

    Denys Registered

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    Hi
    Thaks for the answer. But i don't find this file.
     
  5. Coutie

    Coutie Moderator Staff Member

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    Can you look for it next time you get a crash, it's the most useful in diagnosing crashes.
     
  6. Denys

    Denys Registered

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    @Coutie Ok thanks. This file disapear after the crash ?
     
  7. Coutie

    Coutie Moderator Staff Member

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    No, it'll stay until it gets overwritten by another crash dump.
     
  8. Denys

    Denys Registered

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    I crashed a few times but i don"t find this file.
     
  9. Lazza

    Lazza Registered

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    If you search here for 0xe0000008 you'll see others have had the same, I don't think there's a cause or solution identified yet.

    It didn't help in the most recent case I saw, but can you check your virtual memory settings? If you've set a specific size change it back to "let windows manage". This exception is often related to virtual memory - but it does look like something else in these cases. Still, you never know if yours is different.

    Other than that, check driver versions for your system and components, reduce/remove overclocking, run some stress tests, memory diagnostics, run SFC to check system file integrity, ... and pray.
     
  10. Denys

    Denys Registered

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    @Lazza Thans a lot. It's a shame that there is no clear and precise file with the cause of the problem. Normally computer software gives us details of crashes.I will try to investigate.
    I check my ram with the windows cehck and i haven't any problems.
     
    Last edited: Oct 13, 2022
  11. Denys

    Denys Registered

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    And now, when i arrived in a stands, my car is very very slow. All cars around me are very slow too ! The sound is ok.
     
  12. Lazza

    Lazza Registered

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    I would guess that if you press Ctrl-C you will find the horizontal purple bar is reaching the right hand side, meaning your CPU isn't keeping up with physics calculations. This could be a sign of a hardware issue or some software malfunctioning - or even antivirus (or similar) interfering or scanning or malfunctioning.
     

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