HELP PLEASE: rFACTOR 2 CANNOT START

Discussion in 'Technical & Support' started by Driving God, Jan 2, 2018.

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  1. Driving God

    Driving God Registered

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    Hi all, please a little help to get started enjoying this fabulous game will be appreciated. I downloaded rFactor 2 and installed it, but whenever I start it from the Single Player or Multi Player or Dev Mode, it just shows the Splash screen and then crashes without starting. Just rFactor 2 has stopped working.
    I have tried endless stuffs that i have read on here and on Steam.

    Tried running one screen. Tried with VR enabled and disabled. Tried different resolutions. Verified all files numerous times. Removed all peripherials. Removed my wheel setup. Removed USB hub. Installed in Primary SSD. Don't have any custom plugins, but deleted 2 that Trace said was unloaded. Deleted the entire Player folder. Reinstall 4 times now in different locations. Updated my graphics drivers. Opted in to the Beta rFactor2 build. Installed all the Visual Basic installers and Direct X 11.

    Am going crazy. Don't want to delete this game. I am successfully running Dirt Rally, Dirt 4, Assetto Corsa, project Cars 1 and 2, etc on my PC without problems.

    Please help me.

    These are my PC Specs

    Operating System: Windows 10 Enterprise Edition 64 Bit
    Processor: Intel i5 6600K running at 4.6 Ghz
    Memory: 32 GB DDR4 Ram
    Motherboard: Asus Z170 PRO Gaming
    GPU: Asus Nvidia GTX 1080 Ti Founders Edition OCed
    Hard Drives: OCZ Vertex SSD 256 GB (Boot Drive)
    Hitachi 5400 rpm 500GB
    Seagate 7200 rpm 500GB
    Seagate 7200 RPM 3 Terabytes (rFactor 2 Install Drive)

    4 24" Benq Monitors
    Oculus Rift CV1
    rFactor2 v 1.1109
    Logitech G27 Wheels and Pedals

    Here's the Trace Log, level 3
    ----------------------------------------------------------------------------------------------------------------------------
    TRACE LEVEL = 3
    0.28s tracelog.cpp 218: Command line: "+path=".." trace=3"
    0.28s main.cpp 503: Version=1.1109 Build=1109
    0.28s main.cpp 504: FPU=0x0008001f
    0.68s game.cpp 1424: Setting Mod Path "Packages" 1 0
    0.75s game.cpp 1806: Entered Game::Enter()
    0.75s osman.cpp 945: Entered OSMan::Enter()
    0.76s osman.cpp 1007: exe is 64-bit
    0.76s hwinput.cpp 7623: Entered HWInput::Enter()
    0.76s hwinput.cpp 7624: HKL=0x08090809
    0.76s plrfile.cpp 2853: Entered PlayerFile::Enter()
    0.78s game.cpp 1023: Setting RFM "All Tracks & Cars"
    1.64s setup.cpp 2183: Duplicate vehfile detected & deleted from VehMan lists: J:\SteamLibrary\steamapps\common\rFactor 2\Installed\Vehicles\CorvettePC\1.0\CORVETTEPC.VEH
    1.64s setup.cpp 2183: Duplicate vehfile detected & deleted from VehMan lists: J:\SteamLibrary\steamapps\common\rFactor 2\Installed\Vehicles\Clio_PC\1.0\CLIO_PC.VEH
    3.95s tire_manager 1372: done with tires
    4.00s plrfile.cpp 2037: Attempting to save to J:\SteamLibrary\steamapps\common\rFactor 2\UserData\player\player.TMP
    4.01s plrfile.cpp 2061: Retcode: 0 for renaming to J:\SteamLibrary\steamapps\common\rFactor 2\UserData\player\player.JSON
    4.01s PluginManage 336: Analyzing plugin "KnockoutQualifying.dll"
    4.03s PluginManage 363: Successfully loaded plugin "KnockoutQualifying.dll"
    4.03s PluginManage 336: Analyzing plugin "SteamPlugin.dll"
    4.04s PluginManage 363: Successfully loaded plugin "SteamPlugin.dll"
    4.04s PluginManage 336: Analyzing plugin "StockCarRules.dll"
    4.06s PluginManage 363: Successfully loaded plugin "StockCarRules.dll"
    4.06s PluginManage 336: Analyzing plugin "TrackIR_rF2_Plugin.dll"
    4.07s PluginManage 363: Successfully loaded plugin "TrackIR_rF2_Plugin.dll"
    4.07s PluginManage 984: Unloading plugin "KnockoutQualifying.dll" because it is disabled according to custom plugin settings
    4.07s PluginManage 984: Unloading plugin "StockCarRules.dll" because it is disabled according to custom plugin settings
    4.07s vidman.cpp 2049: Entered VidMan::Enter()

    ----------------------------------------------------------------------------------------------------------------------------
     
  2. Driving God

    Driving God Registered

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    None. Plus no firewall. Disabled
     
  3. Coutie

    Coutie Moderator Staff Member

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    Does it do the program has stopped working thing or just close and say nothing?
     
  4. Driving God

    Driving God Registered

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    It does the Program has stopped working. "rFactor 2 has stopped working"
     
  5. Coutie

    Coutie Moderator Staff Member

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    If you go into the event viewer, under windows logs>application, does it say anything about rfactor2, and if so, what?
     
  6. Driving God

    Driving God Registered

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    Faulting application name: rFactor2.exe, version: 1.1.0.9, time stamp: 0x5a3d0677
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x000000017fff0004
    Faulting process id: 0x20e8
    Faulting application start time: 0x01d38433f4ffeb1d
    Faulting application path: J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    Faulting module path: unknown
    Report Id: cd82a983-642d-4ecc-801c-1d222bf5cd64
    Faulting package full name:
    Faulting package-relative application ID:
     
  7. Driving God

    Driving God Registered

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    Fault bucket 1214569440419378932, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: rFactor2.exe
    P2: 1.1.0.9
    P3: 5a3d0677
    P4: StackHash_1a6d
    P5: 0.0.0.0
    P6: 00000000
    P7: c0000005
    P8: PCH_55_FROM_ntdll+0x00000000000A6BF4
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER752F.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_rFactor2.exe_8abc65cd438f9e7a640e72c74bc9d2af3b4c8de_4c5eeb7d_15e12e1a

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: cd82a983-642d-4ecc-801c-1d222bf5cd64
    Report Status: 0
    Hashed bucket: 08aa61347cad1c5770db0478933df6f4
     
  8. Driving God

    Driving God Registered

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    Contents of report.wer file

    Version=1
    EventType=APPCRASH
    EventTime=131594172859873956
    ReportType=2
    Consent=1
    UploadTime=131594172860391762
    ReportIdentifier=357629c0-f027-11e7-8bec-704d7b67f47a
    IntegratorReportIdentifier=cd82a983-642d-4ecc-801c-1d222bf5cd64
    NsAppName=rFactor2.exe
    AppSessionGuid=000020e8-0001-001d-1deb-fff43384d301
    TargetAppId=W:0006beb147119e805647b6d9c11ae6fe711700000904!00009d1093aea6532df3e43cd98218c3bb168becf446!rFactor2.exe
    TargetAppVer=2017//12//22:13:19:51!dbb167!rFactor2.exe
    BootId=4294967295
    Response.BucketId=08aa61347cad1c5770db0478933df6f4
    Response.BucketTable=4
    Response.LegacyBucketId=1214569440419378932
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=rFactor2.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.1.0.9
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5a3d0677
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_1a6d
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=PCH_55_FROM_ntdll+0x00000000000A6BF4
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.14393.2.0.0.256.125
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=2057
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=1a6d
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=1a6d3aec5a42d49076b715477e72c3a7
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=772f
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=772f72d9546196fca990bad625a320c6
    UI[2]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    UI[3]=rFactor 2 has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\System32\WS2_32.dll
    LoadedModule[5]=C:\Windows\System32\sechost.dll
    LoadedModule[6]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[7]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[8]=C:\Windows\System32\msvcrt.dll
    LoadedModule[9]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[10]=C:\Windows\System32\CRYPT32.dll
    LoadedModule[11]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[12]=C:\Windows\System32\MSASN1.dll
    LoadedModule[13]=C:\Windows\System32\USER32.dll
    LoadedModule[14]=C:\Windows\System32\win32u.dll
    LoadedModule[15]=C:\Windows\System32\GDI32.dll
    LoadedModule[16]=C:\Windows\System32\gdi32full.dll
    LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll
    LoadedModule[18]=C:\Windows\System32\SHELL32.dll
    LoadedModule[19]=C:\Windows\System32\windows.storage.dll
    LoadedModule[20]=C:\Windows\System32\combase.dll
    LoadedModule[21]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[22]=C:\Windows\System32\powrprof.dll
    LoadedModule[23]=C:\Windows\System32\shlwapi.dll
    LoadedModule[24]=C:\Windows\System32\kernel.appcore.dll
    LoadedModule[25]=C:\Windows\System32\shcore.dll
    LoadedModule[26]=C:\Windows\System32\profapi.dll
    LoadedModule[27]=C:\Windows\System32\ole32.dll
    LoadedModule[28]=C:\Windows\System32\OLEAUT32.dll
    LoadedModule[29]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[30]=C:\Windows\System32\PSAPI.DLL
    LoadedModule[31]=C:\Windows\SYSTEM32\AVIFIL32.dll
    LoadedModule[32]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\mss64.dll
    LoadedModule[33]=C:\Windows\SYSTEM32\d3dx9_43.dll
    LoadedModule[34]=C:\Windows\SYSTEM32\DINPUT8.dll
    LoadedModule[35]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[36]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[37]=C:\Windows\SYSTEM32\HID.DLL
    LoadedModule[38]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\openvr_api.dll
    LoadedModule[39]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\libcef.dll
    LoadedModule[40]=C:\Windows\System32\IMM32.dll
    LoadedModule[41]=C:\Windows\System32\COMDLG32.dll
    LoadedModule[42]=C:\Windows\SYSTEM32\pdh.dll
    LoadedModule[43]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[44]=C:\Windows\SYSTEM32\dxgi.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\d3d11.dll
    LoadedModule[46]=C:\Windows\SYSTEM32\d3dx11_43.dll
    LoadedModule[47]=C:\Windows\SYSTEM32\D3DCOMPILER_43.dll
    LoadedModule[48]=C:\Windows\SYSTEM32\MSVFW32.dll
    LoadedModule[49]=C:\Windows\SYSTEM32\MSACM32.dll
    LoadedModule[50]=C:\Windows\SYSTEM32\WINMMBASE.dll
    LoadedModule[51]=C:\Windows\SYSTEM32\dbghelp.dll
    LoadedModule[52]=C:\Windows\SYSTEM32\USERENV.dll
    LoadedModule[53]=C:\Windows\SYSTEM32\OLEACC.dll
    LoadedModule[54]=C:\Windows\SYSTEM32\WTSAPI32.dll
    LoadedModule[55]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.953_none_42151e83c686086b\COMCTL32.dll
    LoadedModule[56]=C:\Windows\SYSTEM32\USP10.dll
    LoadedModule[57]=C:\Windows\SYSTEM32\credui.dll
    LoadedModule[58]=C:\Windows\SYSTEM32\dwmapi.dll
    LoadedModule[59]=C:\Windows\SYSTEM32\NETAPI32.dll
    LoadedModule[60]=C:\Windows\SYSTEM32\DWrite.dll
    LoadedModule[61]=C:\Windows\SYSTEM32\Secur32.dll
    LoadedModule[62]=C:\Windows\SYSTEM32\urlmon.dll
    LoadedModule[63]=C:\Windows\SYSTEM32\WINHTTP.dll
    LoadedModule[64]=C:\Windows\SYSTEM32\d3d9.dll
    LoadedModule[65]=C:\Windows\SYSTEM32\dxva2.dll
    LoadedModule[66]=C:\Windows\SYSTEM32\WINSPOOL.DRV
    LoadedModule[67]=C:\Windows\SYSTEM32\CRYPTUI.dll
    LoadedModule[68]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[69]=C:\Windows\System32\NSI.dll
    LoadedModule[70]=C:\Windows\SYSTEM32\iertutil.dll
    LoadedModule[71]=C:\Windows\SYSTEM32\bcrypt.dll
    LoadedModule[72]=C:\Windows\SYSTEM32\CRYPTBASE.DLL
    LoadedModule[73]=C:\Windows\SYSTEM32\NETUTILS.DLL
    LoadedModule[74]=C:\Windows\SYSTEM32\SAMCLI.DLL
    LoadedModule[75]=C:\Windows\SYSTEM32\SSPICLI.DLL
    LoadedModule[76]=C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
    LoadedModule[77]=C:\Program Files (x86)\Steam\steamclient64.dll
    LoadedModule[78]=C:\Windows\System32\imagehlp.dll
    LoadedModule[79]=C:\Program Files (x86)\Steam\tier0_s64.dll
    LoadedModule[80]=C:\Program Files (x86)\Steam\vstdlib_s64.dll
    LoadedModule[81]=C:\Windows\SYSTEM32\MSWSOCK.dll
    LoadedModule[82]=C:\Windows\SYSTEM32\DEVOBJ.dll
    LoadedModule[83]=C:\Windows\system32\uxtheme.dll
    LoadedModule[84]=C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
    LoadedModule[85]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9247_none_08e394a1a83e212f\MSVCR90.dll
    LoadedModule[86]=C:\Windows\System32\MSCTF.dll
    LoadedModule[87]=C:\Windows\system32\NLAapi.dll
    LoadedModule[88]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[89]=C:\Windows\System32\WINTRUST.dll
    LoadedModule[90]=C:\Windows\system32\audioses.dll
    LoadedModule[91]=C:\Windows\SYSTEM32\wintypes.dll
    LoadedModule[92]=C:\Windows\system32\MMDevAPI.DLL
    LoadedModule[93]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[94]=C:\Windows\System32\clbcatq.dll
    LoadedModule[95]=C:\Windows\system32\wbem\wbemprox.dll
    LoadedModule[96]=C:\Windows\SYSTEM32\wbemcomn.dll
    LoadedModule[97]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[98]=C:\Windows\system32\wbem\fastprox.dll
    LoadedModule[99]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\steam_api64.dll
    LoadedModule[100]=C:\Windows\SYSTEM32\MSVCR110.dll
    LoadedModule[101]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\Plugins\SteamPlugin.dll
    LoadedModule[102]=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\Plugins\TrackIR_rF2_Plugin.dll
    LoadedModule[103]=C:\Windows\System32\perfos.dll
    LoadedModule[104]=C:\Windows\system32\nvapi64.dll
    LoadedModule[105]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvldumdx.dll
    LoadedModule[106]=C:\Windows\SYSTEM32\CRYPTSP.dll
    LoadedModule[107]=C:\Windows\system32\rsaenh.dll
    LoadedModule[108]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d37ca5c2cde53609\nvwgf2umx.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=rFactor 2
    AppPath=J:\SteamLibrary\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=1C36AD881CAE04B43EA557AC43D6A0DC
    MetadataHash=1679935607
     
  9. GrimDad

    GrimDad Registered

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    Did you setup the video settings from the launcher ? (3rd box down)
    Although you have disabled firewall it still blocks try enabling it and make exceptions.
    You need to have steam open & the steam plugin enabled.
     
  10. ceecee

    ceecee Registered

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    Looks like a known nVidia problem from here (nvwgf2umx.dll).
    Press your Windows key and R together then in the Run box that shows up, type
    dxdiag then hit Enter.
    1. Download latest nVidia driver (http://www.nvidia.com/Download/index.aspx) and save file.
    2. Download and run DDU ( https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=976&sid=ae87ec8fe6fc037ea2d423201b44dee5) .
    Select Restart in Safe Mode (look in DDU menu for this setting) and Remove all drivers (both AMD and nVidia) .
    3. On Restart in Normal Mode, install new nVidia driver
    4. Go to Settings tab on rFactor 2 Launcher and select and configure your video card.
     
  11. 4thworld

    4thworld

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    Last edited: Jan 3, 2018
  12. SPASKIS

    SPASKIS Registered

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    I would try running all the visual c++ redistributables included in the support folder.
     
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