Have I been Ripped Off $11.99 for Online Access on Steam?

Discussion in 'Technical & Support' started by Airbrush Art, Dec 18, 2015.

  1. Airbrush Art

    Airbrush Art Registered

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    I purchased Online Access on Steam and I had it less than a week and now it says,My subscription has expired, I contacted steam support and received this email... Hello Mike,

    Support for this title is provided by the original developer or publisher. Please refer to the following article for more information on contacting the support team for this title:

    Title: rFactor 2
    Link: https://support.steampowered.com/kb_article.php?appid=365960

    It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, click the blue "Contact Support" link provided in the article to contact the support department for this title.



    As an alternate resource, please check Steam Discussions for other users that may have resolved this issue. You can find this game by using the search box near the top of the page:

    http://steamcommunity.com/discussions/#games...Appreciate any answers...
     
  2. Jim Beam

    Jim Beam Registered

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    What did ISI say when you emailed them?

    and of course you must have emailed them...cause only a dick would post here 1st without taking the advice already given
     
  3. Airbrush Art

    Airbrush Art Registered

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    Well Asshole ,I just Begun racing RFactor2 ,I'm sure at sometime you came on here for the Your first couple times. So FO ,I'll wait for someone who is willing to help someone Learn...looks like a big learning curve all around
     
  4. PRC Steve

    PRC Steve Registered

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    Did you already have rf2 and online sub's outside of steam and migrated your licence onto steam ?
     
  5. Jim Beam

    Jim Beam Registered

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    so by your reply I guess you didn't email them like you were advised...rofl
     
  6. Lazza

    Lazza Registered

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    Doesn't look like it:

    To the OP: contact ISI as directed. They're the only ones who know what's going on with your subscription. If this sort of thing were common it would be everywhere.
     
  7. redapg

    redapg Registered

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    Normally nothing happens without a reason.
    Have you maybe edited some rF2-related files, like the ones in the
    ..\Users\[Your Windows User-Name]\AppData\Roaming\.rFactor
    folder?
    Or did you change/do anything else?
     
  8. 88mphTim

    88mphTim racesimcentral.net

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    You're not launching it through steam, most likely. Without the subscription auth being passed from the steam client to the launcher, you don't have a sub to run.

    Other than that, maybe steam got a declined on your payment. No other reason for it not to work on our side.

    Guys, he probably posted here thinking this was contacting us for support, lighten up.

    OP: ripped off is probably the language that helped get you a negative response. Not many people like to essentially be called a thief, or have someone they know isn't a thief, called a thief. Though the responses you got weren't warranted at all.
     
  9. Airbrush Art

    Airbrush Art Registered

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    Yea they emailed me back and said I needed a special code to get in they have sent me 5 codes and none will open the box to get it done <SMH..and the $11.99 cleared my account ,they got yhe $$$
     
  10. Airbrush Art

    Airbrush Art Registered

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    Yea .I was wrong but this whole RFACTOR episode has been ridiculous...and remains that way...the launcher is whats denying Me
     
  11. Airbrush Art

    Airbrush Art Registered

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    Beam
    fO ass wipe
     
  12. Airbrush Art

    Airbrush Art Registered

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    Thanks for the Help Tim,Thats exactly what I did..
     
  13. 88mphTim

    88mphTim racesimcentral.net

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    What are you talking about here?

    Who sent you what?
     
  14. 88mphTim

    88mphTim racesimcentral.net

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    Retaliation is a bad thing. Please learn that quickly. Report post icon is there for a reason.
     

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