Game unable to run

[Noel Chaw]

Hi, need help with my rfactor 2 game, The game does not load or if it loads it crashes at main menu, I bought it on Sep 5, 2018. Kept reinstalling but could not solve the problem....

 

[davehenrie]

Are you running rF2 via Steam?

 

[lagg]

Move the ..\rFactor 2\UserData\ folder to another place and launch rF2.
This will create a new (and clean) UserData folder.
Good luck.

 

[Noel Chaw]

Are you running rF2 via Steam?

Yes

 

[davehenrie]

Yes

@iagg 's advice is a good first step. Folks have to remember that uninstalling does not completely remove all the files. You have to use Steam to un-install, then use Windows Explorer to delete all the remaining folders. Then once you do re-install rF2, use Steam to verify the files. (under rFactor2 properties)

Now 2nd question, rF2 has progressed quite a long ways from 2018. What are your system specs, laptop? Videocard & Video Ram, system ram, cpu.

 

[Noel Chaw]

I'm currently using
ryzen 5 3600
Rtx 3060ti
32GB of ram

 

[Lazza]

I'm currently using
ryzen 5 3600
Rtx 3060ti
32GB of ram

Runtimes can be a factor if the game isn't starting at all, especially if you have a fresh UserData folder. To test/remedy:

Reinstall all 4 files in the Support\Runtimes folder (Run each one, select repair or install).

After that, do the same with the x64 and x86 from this page: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist