Client won't start

Discussion in 'Technical & Support' started by Paulo Ferreira, Feb 13, 2019.

  1. Paulo Ferreira

    Paulo Ferreira Registered

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    I just bought rFactor 2 a few days ago on Steam and when I tried to run it, nothing happens. Also, when I run the game with the launcher in the game folder, an error message says something containing code 0xc000007b. I tried applying some solutions I saw around but none of them worked.

    Solutions already tried:
    - Manually installing runtimes
    - Updating GPU drivers to last version
    - Checking files through Steam -> no files missing
    - Uninstalling and installing the game again
    - Downloading packs of dll files and putting them in Sys64 and game folders

    I use Windows 10 Home Edition and it's been recently installed. Other games like AC and AMS are running fine. I would greatly appreciate any help!
     
  2. Bernd

    Bernd Registered

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    Seems to be a more general problem google search.
    As first step, i would suggest to delete the folder '..\Steam\steamapps\common\rFactor 2\UserData'.
    Delete the complete folder 'UserData' and start the game then.
    If that don't helps, deinstall and reinstall rfactor 2 again, because the idea with manually copy dll files into the game, is a bad idea.
    Don't do that, especially not, if original dll files get overwritten.
     
  3. Paulo Ferreira

    Paulo Ferreira Registered

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    Thanks for your reply! I tried deleting this folder but it didn't work. Then I did a fresh install of rF2 and deleted the folder but no success again.
     
  4. Bernd

    Bernd Registered

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    Sorry to hear that.
    Did you try some of the solutions that are suggested in the threads that google finds?
    It seems to be a bit difficult, because different things seem to solve the problem for different people.
    I wish you good luck and maybe you directly contact S397, to ask for help.
     
  5. Paulo Ferreira

    Paulo Ferreira Registered

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    I tried almost all solutions I could find searching on Google but none of them worked for me. Now I just sent an email to S397's support and I hope they can give me some better advice. Thanks for your help :)
     
  6. Merk1984

    Merk1984 Registered

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    i have the same problem...you have recived any reply from s397' support?
     
  7. lagg

    lagg Registered

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    What are your system specs?
     
  8. Merk1984

    Merk1984 Registered

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    Hi,
    I have an i7, 12gb ram, ssd, gpu nvidia 1050ti, windows 10 pro64 bit.
    All other sim ACC, AC, PC2 works fine
     

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