Anyone getting "error6/pmt" ?

Hi, I go through Purchase>Buy License>Buy rFactor2>(I sigh in)>paypal after I hit "Buy" I get white blank window with "error6/pmt" in left upper corner. Wondering if I'm facing same problem as others or something else is wrong

 

from here:

View attachment 406

I hit buy paypal and then:


View attachment 407

 

The same here.
Re-installed rF2 but nothing changed.

 

I tried reinstalling few times and other things like firewall or OS compatibility, no effect. I hope it will get fine soon or someone provides solution.

 

Hi　gornes, I　have happen the same problem too.
help me Gjon ""!

 

I hope that fact we are both in Japan has nothing to do with that.

 

I tried Paypal and both Moneybookers, too and looked, but both were no use.

 

wow..same problem the here..
http://isiforums.net/f/showthread.php/1647-Problems-with-payment

 

Many guys managed to buy via paypal in last few hours....but problem still here. Still waiting for message from Gjon.

 

Same as first post..：（

 

from japan...

 

what your internet NTT, emobile, etc?

 

Start thinking if it isn't something about ISP.

 

"error6/pmt" and VPN

Maybe all Japanese people are now stuck on "error6/pmt" message after the form page for name and address etc.
But some people reported that were able to progress to next page using VPN, and I made sure it is.

I think it's indicating that ISI commerce server is blocking out IP address or something from Japan.
When we purchase using VPN, is it blocked out later? (from online services like online racing, software update etc)
If there is no problem, I'm considering purchasing using VPN.

I hope ISI fix this problem soon.
Because many Japanese people are waiting to solve this problem
Thanks.

 

I connected via VPN and it worked, paypal payment just went smoothly. Oh why didn't I try this 12 hours ago. Thank you so much palm3r.

 

Anyone still having error6/pmt messages can PM me with the email address used during account creation and the number of times you received the error.

 

Hello Jonathon, I have sent a PM to you.

Now Monetbrookers seems to be blocking out most of public VPN services.
In Japanese community, some people reported they were able to buy it via Paypal.
However, most people cannot yet purchase. (via Moneybrookers and Paypal both)

Though some people have already purchased using VPN,
most people are worrying about license might get banned later.
I hope ISI makes clear that point as soon as possible.

Regards.

 

I've received everyone's messages and have gathered some error information from that page. We're working on it and will get you all up and running as soon as possible.

 

I believe that the issue should be resolved now for most (if not all) of you. Let me know how it goes.

 

Hi Jonathon.
It's working completely. I could purchase now rFactor2.
Probably, the problem was solved since other Japanese people also had reported that were able to buy it.
Thank you