Trouble renewing subscription

Discussion in 'Technical & Support' started by baristabrian, Jun 9, 2016.

  1. baristabrian

    baristabrian Registered

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    Lately when I launch rF2 it reminds me that my online subscription will expire on 06/16 and has a tab that says "renew now". However when I click this tab I get the following error message.

    View attachment 20124

    Whats the problem and how do I renew?
     
  2. AceLain

    AceLain Registered

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    I would advise merging to steam before upgrading
     
  3. jerrymcc

    jerrymcc Registered

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    same problem ... what if we hate steam?
     
  4. Lazza

    Lazza Registered

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    He's making the assumption you'll want to move to steam. If not, I imagine you should be able to renew as normal. No idea what's gone wrong there.
     
  5. baristabrian

    baristabrian Registered

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    I guess we will never know whats going on there as in spite of the fact this is the rF2 tech support forum no one from ISI has bothered to respond.
     
  6. Lazza

    Lazza Registered

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    I can pre-empt their response to this by quoting the byline under this forum section:


    rFactor 2 Technical & Support

    Get help running and using rFactor2, or report issues you are having with it.
    Note: Staff may not offer support in here at all times. Contact support if you require more immediate help than found in here.
     
  7. WhiteShadow

    WhiteShadow Registered

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    Shout Tim he helps you out : timw@imagespaceinc.com
     
  8. jerrymcc

    jerrymcc Registered

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    Brian, reach out to Tim. I had the same problem and he took care of it promptly.

    However, I'm afraid Steam is the future here, ack! He said the next update will only be available through Steam.
     
  9. Christopher Elliott

    Christopher Elliott Administrator Staff Member

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    That's correct, please contact Tim for further assistance, thanks.
     
  10. MS7XWDC

    MS7XWDC Registered

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    same here ... isn't there a fix for this ? or does Tim need to be contacted by every single player individually ?
     
  11. AceLain

    AceLain Registered

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    Maybe I am all wrong, bu what is the point to renew your subscription here when you will be stuck in the current build forever

    go to steam, buy your annual license there
     
  12. MS7XWDC

    MS7XWDC Registered

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    I'M on the latest steam version. already bout rf2 years back. i want Online access & will be on current Steam versions
     
  13. stonec

    stonec Member

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    You can renew Steam rF2 subscription via Steam. You don't need ISI or Tim for that.
     
  14. MS7XWDC

    MS7XWDC Registered

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