T500RS disconnects on Track

Discussion in 'Technical & Support' started by Wanderer, Oct 11, 2017.

  1. Wanderer

    Wanderer Registered

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    Hello.
    My T500RS disconnects randomly when i Race/Practice, using the latest Build.
    I only see that "Input Controller has Changed" or something like that in the message box and after a secound iam holding a completely wrong centered wheel in my hands.
    I can pause the action, plug the wheel out and in, let it center and can continue driving.
    I firstly thought my wheelbase is broken, but i can race for hours in RBR or rF1 (with Realfeel) with no problem.
    My System Specs:
    OS: Win7 Ult
    MB: MSI Z87 G41
    CPU: 4670K@4,2 fixed
    GPU: GTX760

    Greets
     
  2. wrxxy

    wrxxy Registered

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    Are you plugged into a Hub if so disconnect it and plug straight to pc..............If not try another USB port.....
     
  3. Wanderer

    Wanderer Registered

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    I dont use any Hubs and tryed USB 2.0 and 3.0 Ports.
    Makes no difference.
    Would be nice to get more information out of the Game.
    I also use a SHH-Shifter, but cant see if it also disconnects when i use it.
    But i see, that iam using an older driver for the wheel, so i will first update it.
     
  4. Wanderer

    Wanderer Registered

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    Two days and ~5h without any problems and today it happened again two times with the latest Driver.
    Seems like it happens when the Wheel is spinning fast, but i cant provoke it simply by rotating it fast or drifting with 1080° and hard FFB.
     
  5. stonec

    stonec Member

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    It sounds to me like this issue might not be with rF2, but that rF2 is causing the symptom to present. First thing I would do is to remove or reduce the overclock on the CPU, then if that doesn't help, I would suspect the PSU. When there are problems with USB port disconnects, I would think it's more likely a hardware problem than software causing it.
     
  6. Wanderer

    Wanderer Registered

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    Setting it to default clock doesn't help.
    Also tryed the 4.2GHz overclock with prime95 and furmark on the secound screen.
    It worked well after a while (physics sync?) but you mean the wheels PSU, right?
     
  7. Wanderer

    Wanderer Registered

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    Today the Wheel did the same thing for the first time in another Game.
    So it should be a Problem with my PC or Wheel.
    Thread can be closed.
     
  8. wrxxy

    wrxxy Registered

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    Just check your plugs and make sure there plugged in and wheel also make sure thats screwed in tight also , as mine had same type of issue
     
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  9. Wanderer

    Wanderer Registered

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    I think you are right, i had to reassemble my Rig and rearrange the wires.
    Iam not sure but it works at least until now, thank you.
     
  10. wrxxy

    wrxxy Registered

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    OK just to add I found my wheel had a broken pin in the din plug between wheel and base causing random disconnects.... I just pulled out the patch lead from wheel I wasn't using a replaced it now good as gold but am working on fix for this as thrustmaster are useless and dont have this part as a spare...........and didnt want to help me either....
     
  11. Wanderer

    Wanderer Registered

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    In my case i think it was the bend in my power cord.
    Wanted it all clean and maybe put too much stress on the din plug.
    If it fails agein i will solder it... dont want a disconnect when playing online.
     

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