Signed up but no go!

Discussion in 'Technical & Support' started by Pete G, Apr 2, 2014.

  1. Pete G

    Pete G Registered

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    I have registered, paid the subscription, downloaded some additional content but can't get into the sim. The launcher only allows me to access the demo. I tried going to the purchase tab, signing in, it says "Hello Peter" but when I click "Activate rFactor2" it tells me "license could not be found". Also I can't find any support button, is this the only avenue for technical help?
     
  2. PMC

    PMC Registered

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    Have you logged in on the simulate tab ,then activate if you need to.

    Back up the .rFactor folder in AppData/Roaming , this is your activation license in case you reformat or it gets deleted for some reason.
     
    Last edited by a moderator: Apr 3, 2014
  3. 88mphTim

    88mphTim Staff Member

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    You've logged in on the purchase tab with the email you used during purchasing, right? If you perhaps tried to buy rf2 before and failed, or refunded, and used a different email this time, it obviously won't find a purchase on the wrong email. The forum when entering describes that this is mostly community support, but you can contact us anytime: http://imagespaceinc.com/contact/
     

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