Hi, i change my pc now for me is impossible to play, i want active my account but is impossible. I have this message "we see that your system has changed. please contact renewals@rfactor.net with your order number (RFxxxxxx) so that we can help you reactive rfactor 2 on your new system or configuration". I send mail but for moment no answer.
This is absolutely normal, if not, you'll be able to give rF2 to all of your friends for free I hope you will receive news from them pretty soon to fix this problem, usually they are pretty quick in that case.
I had the same problem today (switched to Windows 8.1), contacted renewals, problem solved within 30 min Yep, they 're pretty fast
give it a little time for response. It is probably taking just a bit longer since a new build just went out.
I think you can activate up to 5 activations before needing to contact support, so if you still have your original order email you should be able to activate it...?