rFactor 2 stops working without error message

Discussion in 'Bug Reports' started by Aymeric, May 20, 2020.

  1. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    When I play, it very often happens that my game crashes while the game sound is still running and without error message. The worst part is that I have to restart my computer all the time because of that
     
  2. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    7,407
    Likes Received:
    3,098
    This sort of thing is likely related to your hardware, windows, or drivers.

    Check your windows error log for clues, but you'll need to do some stress testing (temperatures, memory stability), check for driver updates, etc.

    What sort of system do you have?
     
  3. davehenrie

    davehenrie Registered

    Joined:
    Jul 6, 2016
    Messages:
    2,789
    Likes Received:
    1,614
    sound still running indicates a possible video card crash. DX11 may be stressing your card. What are your system specs?
     
  4. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    7,407
    Likes Received:
    3,098
    Hello? This thing on?
     
    JimmyT likes this.
  5. JimmyT

    JimmyT Registered

    Joined:
    Jan 16, 2012
    Messages:
    734
    Likes Received:
    453
    Nah. Not working mate. :p:p
     
  6. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    https://ibb.co/5GH9Q5X
    https://ibb.co/s5pQFL4

    And I suffer that every time I go to the Berlin ePrix City mod created by Errol Prefet. I haven't tried on my other circuits but I think it has the same effect

    it only crashes if it’s me driving unlike the AI that doesn’t crash the game if it drives for me
     
  7. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    7,407
    Likes Received:
    3,098
    @Aymeric Your system looks capable, but that doesn't mean something isn't going wrong (hardware or software).

    Does your windows error log show anything at the time of the crashes? Do you have any hardware monitoring software you can check the logs of? You want to make sure temperatures look ok when under load. I would also want to do a memory diagnostic, windows has one built into it or you can use something like memtest86.

    What wheel do you use?
     
  8. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    If my game crashes without an error message, the Windows error log cannot display the problem I experienced. Actually my game freezes but the sound keeps spinning, so it can't really be considered a game crash for Windows

    And the steering wheel I use is Thrustmaster T300RS
     
  9. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    7,407
    Likes Received:
    3,098
    If your GPU driver crashes and freezes up the game with the sound still running, windows will tend to catch and log the driver crash. It's worth checking anyway. It's not about what the game reports, I'll grant you that.
     
  10. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    I don't think the computer will log the GPU crash
     
  11. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    7,407
    Likes Received:
    3,098
    That's ok, that won't stop it.
     
    Davvid likes this.
  12. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    Maybe it can come from this mod but it would be surprising because look at the evaluation of the mod he had. And already the game does not crash if the AI controls my car on this circuit
     
  13. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    A answer?
     
  14. Bernd

    Bernd Registered

    Joined:
    Jul 9, 2013
    Messages:
    1,305
    Likes Received:
    615
    Some more informations would help.
    Which car exactly do you use?
    Does it happens also with the same car on another track or a car from a different mod/dlc/S397 free content on the same track?
    Just to know if we can reproduce it and if yes, if it's the car or track, that has to be looked at.
     
  15. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    - Formula E 2018 DS Virgin DSV
    - I haven't tried other cars but all I know is all Errol Prefet tracks mods that suffer game crashes https://steamcommunity.com/profiles/76561198241155516/myworkshopfiles/?appid=365960
     
  16. Bernd

    Bernd Registered

    Joined:
    Jul 9, 2013
    Messages:
    1,305
    Likes Received:
    615
    I have tried it out and didn't have a problem.
    Do you use this versions?
    Formula E 2018 2.03
    Berlin City 2.0
    What you can try out is, before you start the game, to delete the whole content of the folders
    ..\Steam\steamapps\common\rFactor 2\UserData\Log\CBash
    ..\Steam\steamapps\common\rFactor 2\UserData\Log\Shaders
    Note: after that, it needs more time to load a track the first time, because these files get written again.
    If that don't helps, load up a trace file from when the game crashes here.
    How to create a trace file:
    https://forum.studio-397.com/index.php?threads/how-to-create-a-trace-file.62304/
     
  17. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    sorry but the mod Berlin eprix city does not display the current version.
    I use the official DLC Formula E 2018.
    for the trace file, I would try later ok?
     
  18. Bernd

    Bernd Registered

    Joined:
    Jul 9, 2013
    Messages:
    1,305
    Likes Received:
    615
    Later is OK of course.
    The version of the track is displayed in the menu after the track name (old UI).
     
  19. Aymeric

    Aymeric Registered

    Joined:
    May 20, 2020
    Messages:
    48
    Likes Received:
    1
    My game continues to crash especially on Errel Prefet circuits
     

    Attached Files:

    Last edited: May 23, 2020
  20. Bernd

    Bernd Registered

    Joined:
    Jul 9, 2013
    Messages:
    1,305
    Likes Received:
    615
    But if it would be a serious problem with the errol prefet tracks, more people would have reported problems with it already.
    Which plugins do you have installed?
    And what happens when you drive on S397 circuits like the new zandvoort 2020, sebring or the nordschleife?
     

Share This Page