rFactor 2 is not activated on this system.

Discussion in 'Technical & Support' started by Deskone, Dec 23, 2016.

  1. Deskone

    Deskone Registered

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    Just bought the game in Steam and when I try to open it, that message appears... any solution?
     
  2. Woodee

    Woodee Registered

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    Did you try and run an old installation?
     
  3. Deskone

    Deskone Registered

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    Didn't notice steam was down, just reinstalled and restarted steam and it worked... ty anyway!
     
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  4. Daddi80

    Daddi80 Registered

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    I have the same problem trying to launch the single player....i have the lifetime license, the multiplayer could be launched trough the steam's server....anyone could help me?
     
  5. GTinAZ

    GTinAZ Registered

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    I'm having a problem with Steam, and maybe this is related..

    They "refunded" me for the re-occurring online service charge on Jan 6 of this year, I have owned both the online service and the game since last year, use it frequently with my league. Now, after the "refund" for the online service, Steam removed the game from my library, deactivating it. I have started a service ticket, but the Steam reps can't seem to understand that the online service is different from the game itself, and have not gotten the memo that 397 has made the online service "free". They seemed to have linked, permanently, the online and the game, and think if they refund the $11.99 online portion that they have also refunded the $31.99 game purchase too. They seem to think I "requested" a refund, but I never requested a refund for either the online service or the game. I am locked out, have missed a couple of races and practice time....and my time is valuable. I think this is a breakdown in communication between Steam and 397....and it is not good.
     
  6. GTinAZ

    GTinAZ Registered

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    A follow-up..

    Due to the intervention of Tim Wheatly and Marcel Offermans, Steam re-activated my copy.
    Thanks a ton, gents.

    Steam support is still commenting on my ticket, not knowing the main issue is fixed.....sigh.
     
    AceLain likes this.
  7. patchedupdemon

    patchedupdemon Registered

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    i have this too,cant launch any mode as it says not activated on this system,are any mods going to reply
     
  8. GTinAZ

    GTinAZ Registered

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    Email Tim/Marrs directly at:
    support@studio-397.com
     
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  9. HammerX

    HammerX Registered

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    Rfactor2.exe has stopped working, single player, anyone else?
     
  10. muz_j

    muz_j Registered

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    I only get this error if Steam is not running and I attempt to start the game up.
    I'm assuming that's not the issue that's occurring here...?
     

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