SOLVED Rfactor 2 crash on start-up

Discussion in 'Technical & Support' started by Danny Lugt, Dec 4, 2022.

  1. Danny Lugt

    Danny Lugt Registered

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    Hi,

    After running a complete fresh installation of my pc trying to fix FFB issues on rfactor 2.
    Unfortunately I now encounter something different.
    It crashes on start-up. Sometimes it crashes after the appearing of the rfactor 2 logo, but more often it will crash during the "workshop sync in progress" screen.

    I'm on windows 11 now and did the (at least i think i did) update on the Direct X.

    Nothing helped so far.

    Anyone familiar with this ?

    Cheers, Danny
     
  2. Danny Lugt

    Danny Lugt Registered

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    Some extra information;

    Microsoft Windows 11 Pro
    Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHz, 6 core('s), 12 logische processor(s)
    (RAM) 64,0 GB
    Nvidia Quadro p3200

    Since it's a clean install i even have tried it without anti virus (besides ms anti virus)
    Did an Update on al my drivers.
    I even downloaded ACC and try to run that (and it did without any problems, but i dont like that sim...)
     
  3. Lazza

    Lazza Registered

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  4. Danny Lugt

    Danny Lugt Registered

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    Hi there Lazza,

    Just did repair the 4 files in the runtime folder and after that i downloaded and installed the files from the ms site.
    Unfortunately this did not work.
    I'm definately not an expert on this but if i'm not mistaking in the past when i started rfactor 2 it inmediately showed the rfactor 2 logo.
    Now it shows the command prompt, see attached printscreens. Maybe this has something to do with it ?

    Danny
     

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  5. Lazza

    Lazza Registered

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    Na, that's a windows 11 thing, you can switch that off somewhere in the settings. If I find the answer here I'll link it.

    It shouldn't be causing any actual issue.

    @Danny Lugt aha, here it is https://forum.studio-397.com/index.php?threads/command-window-popping-up.73020/#post-1113145

    (thanks to @davehenrie for the memorable reaction :D)


    *one more edit...

    @Danny Lugt is this a fresh rF2 install, on a clean windows? Check you have a Packages folder in your rF2 folder. Actually I don't know if that could cause your issue, but it sometimes doesn't appear...

    Can you create a trace file? It might get far enough to help.
     
    Last edited: Dec 5, 2022
  6. Danny Lugt

    Danny Lugt Registered

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    Yes it's indeed a fresh install on both ms and rfactor 2, i'll check the folder when i'm home.
    If that's not the problem i try to figure out how i can make a tracefile, I found a topic about it.

    *edit: I have the folder but it is empty.
     
  7. Danny Lugt

    Danny Lugt Registered

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    Hi Lazza,

    Just created a tracefile, hope you can do something with it.

    Cheers, Danny
     

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  8. Lazza

    Lazza Registered

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    Thanks,

    Welp, definitely a crash, as the trace just cuts out in the middle of doing usual stuff.

    Check if you have a .dmp file as mentioned at the bottom of this guide, and if it's from one of your crashes (timestamp matches) attach it. That may help us, or a dev, narrow it down.

    https://docs.studio-397.com/users-guide/diagnosing-issues-using-logging
     
  9. Painkaos

    Painkaos Registered

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  10. Danny Lugt

    Danny Lugt Registered

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    There is no rFmini.dmp in my userdata folder and im not sure on how to create one but i added the traceflush to the startup procedure.
    With a somehwat different result.
     

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  11. Danny Lugt

    Danny Lugt Registered

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  12. Danny Lugt

    Danny Lugt Registered

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    Ok, my rfactor 2 is running!!

    In steam I went to rfactor 2 settings/workshop and unclicked all items.
    Restarted the game and it ran!

    Tnx everyone for your effort it was much appreciated

    cheers, Danny
     
  13. davehenrie

    davehenrie Registered

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  14. davehenrie

    davehenrie Registered

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    glad you stuck with it. Perhaps S397 could add some warning text to the workshop. Something like: Do Not venture here until you have run rF2 sucessfully. Then, add only one item at a time.
     

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