I am sorry to disagree with you, they know for sure why you have empty menus if your windows fonts are not at 100 %, and why the antialiasing settings are not working. You could avoid a potencial customer a problem, and guide him toward a solution, you choose not to. Cpu spiking is a real concern but strikes apparently a minority of users, a warning would do no harm. Empty menus affects 100 % of users not having windows fonts at 100 %, and the antialiasing settings all users. The actual situation five weeks later is a disgrace for all involved, trust is very difficult to build, and very easy to loose. Cheers.