Sorry that you feel that way. I'm not going to help put a roof up when someone comes in tearing the house to pieces. You want help, you ask for it. You don't get it because of how angry you look. People are welcome to be pissed off, but if they want to find out information or negotiate something else, they have to observe a certain level of decorum. Plus, most people who seem pissed off just, basically, missed out on an offer. Same way the cable company has introductory rates they don't give people who've been paying for longer. It happens in almost every aspect of life. Prices change. Things change. But actually, with this, people are angry because nothing changed FOR THEM.