rf2 cant sign in

Discussion in 'General Discussion' started by Gaz Mclean, Jul 30, 2013.

  1. Gaz Mclean

    Gaz Mclean Registered

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    requested new password, it says hello gary as if ive signed in but everything stays grayed out?? cant play single player or multi?
     
  2. dandar

    dandar Registered

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  3. Gaz Mclean

    Gaz Mclean Registered

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    Thanks but it didnt work?
    fresh install?
     
  4. Tosch

    Tosch Registered

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    press "win-key" + "r-key"
    enter %appdata%
    open the directory ".rFactor"
    there should be 3 files
    -rFactor.credentials
    -rFactor.name
    -rFactor.okay

    If rFactor.okay is missing you should reactivate.
     
  5. dandar

    dandar Registered

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    Assuming that you don't have a fresh install ... you may want to do that first ... otherwise write to support@rfactor.net
     
  6. Gaz Mclean

    Gaz Mclean Registered

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    Is the new launcher 0.665?
     
  7. Gaz Mclean

    Gaz Mclean Registered

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    Thanks Tosch all 3 of those files are missing and all files should not be hidden?
     
  8. dandar

    dandar Registered

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    Yes, new launcher is 0.665 and if you dont have those file mentioned by Tosch maybe is because your game is not yet activated.
     
  9. Tosch

    Tosch Registered

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    None of these files should be hidden. If the laucher says "Welcome YourName" the credentials file should be in that directory. Do you use different Windows user accounts or a Windows user name with special characters?
     
  10. Gaz Mclean

    Gaz Mclean Registered

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    re installed still no luck says registration not found when i try re activate?

    spoke to help team but no reply just want to chill and turn some laps but proving stressful
     
  11. dandar

    dandar Registered

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    ISI will contact you as soon as they can with a solution. Sadly the community can't help you any further with a credentials issue.
     
  12. 88mphTim

    88mphTim Staff Member

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    You don't own rF2. You were refunded last year.
     
  13. Tosch

    Tosch Registered

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    This is a joke, right? ... :rolleyes:
     
  14. Gaz Mclean

    Gaz Mclean Registered

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    Lol well i must have given you the wrong code,

    What happened was i ordered it got a refund and then few months down the line bought it again! ill try find email but i get alot and when i search by name this is the only code that comes up,

    what email addresses do you use to contact customers as i just searched rfactor?

    Lol
     
  15. Gaz Mclean

    Gaz Mclean Registered

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    I still have the reciept from 3rd of jan 2013

    the 1 i refunded was from 17th april 2012

    Am i right?
     
  16. Gaz Mclean

    Gaz Mclean Registered

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    oops, ive sorted it now it was a very technical issue so i wont bore you with it all

    Cheers
     
  17. 88mphTim

    88mphTim Staff Member

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    I searched by the email you're using on the forum, as I don't receive the support emails.
     
  18. 88mphTim

    88mphTim Staff Member

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    Not logged in now to look, but probably, yeah.
     
  19. 88mphTim

    88mphTim Staff Member

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    Ooook. :)
     
  20. Slimjim

    Slimjim Registered

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    Tim I am missing -rFactor.credential, -rFactor.okay files from my .rFactor folder.
    also when trying to Activate my account / game again, no license can be found.
    i still have my trymedia folder.. this is starting to give me a brain tumor.
    maybe we can add a few other tid bits in the final release scattered through out the PC to hunt for.
    there is no way for the DEVs to tidy up the file system.?
     

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