purchasing RF2, unsure what will happen

Discussion in 'Technical & Support' started by Angus94, Jun 13, 2014.

  1. Angus94

    Angus94 Registered

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    looking for some help.....

    i purchased RF2 1 year ago but only purchased the 12 month deal, now i'd like to purchase the Lifetime option. my account is due to expire on june 14th. when i try to purchase the lifetime option through the game it says an account has already been purchased for these details.......understandable

    i dont want to start paying the $13.99 each year to get the online support, would much rather pay the $84.99 for the lifetime deal

    should i wait for the actual account to expire then purchase the lifetime offer, since it wont except the purchase at this point in time

    cheers
     
  2. Max Angelo

    Max Angelo Registered

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  3. Angus94

    Angus94 Registered

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    unfortunately i dont have an RF order number, as i downloaded the game
     
  4. Jamie Shorting

    Jamie Shorting Registered

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    I read here before that if you wanted to upgrade to the lifetime you would have to email ISI. Now if they are still doing that I have no idea but it doesn't hurt to try I suppose.
     
  5. Max Angelo

    Max Angelo Registered

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    The Order Number is in the confirmation mail sent you by ISI when you purchased the game.

    if you have lost it, or if for some reason you didnt get a confirmation mail, write to ISI explaining the issue and adding also the e-mail address that you used for the purchase (without it, no way to find you in the ISI data-base).

    http://imagespaceinc.com/contact/
     
  6. Angus94

    Angus94 Registered

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    awesome, just found the email from ISI, purchase date was jan 2012, and all the details are there


    thanks guys
     

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