Sorry to hear you're having troubles. Does not work, in what way? Like this: http://rfactor.net/web/docs/all-options-in-launcher-grayed-out/ You may also be waiting for an email? http://rfactor.net/web/docs/why-am-i-not-getting-a-responseemails-from-isi/ If not, please consider contacting support: http://imagespaceinc.com/contact/ You also posted in the wrong forum.