Problem RF2-Rfactor 2 jumps me to the desk

Discussion in 'Technical & Support' started by Gerard Batalla, Jan 11, 2019.

  1. Gerard Batalla

    Gerard Batalla Registered

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    Hello!

    My name is Gerard Batalla.

    I just registered on your website because I have a problem with rf2.

    The problem happened to me yesterday, I enter rf2 without problem and when I wanted to enter the track to train, when I finished loading the rf2 bar, I jump to the desk.
    (the bar that appears at the bottom of the screen, when loading to enter the track).

    When I jump to the desk I had an error message on Steam, where I already checked the rf2 files and everything is correct.
    The other option Steam gave me was to get in touch with you to solve the problem.
    I need to enter rf2 now.

    What I can do.
    The only thing that happened before entering the rf2, is that my PC was updated, but that has happened many times and I have never had any problem.
    I feel my English, use taductor. I am from Spain.

    Waiting answer.
    Thanks and regards!
     
  2. Lazza

    Lazza Registered

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  3. Mark Fuller

    Mark Fuller Registered

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    Also, try checking the plug-ins section - very few plugins work on rF2 and if one tries to load, has a similar effect onrF2.
     
  4. Ambarraba

    Ambarraba Registered

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    And what if I've tried everything but still having his same problems? I dont' know what to do anymore
     
  5. Coutie

    Coutie Moderator

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    Post your computer specs, go to the settings area in the launcher and write +trace=3 in the singleplayer area, launch the game and let it crash, then go to rFactor 2\UserData\Log and upload the file trace.txt.
     
  6. Ambarraba

    Ambarraba Registered

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    I have a msi laptop with: i7 6700hq, 8gb of ram and a gtx 1060, and he do the same thing with any car or map.
     

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  7. jjcook

    jjcook Registered

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    if you use discord try contacting s397 there as well , its fairly active - the discord channel has a support section - there should be a link here in the forums for it - or try this https://discord.gg/XWPwMz
     
  8. Ambarraba

    Ambarraba Registered

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    Ok I'll try, thanks!
     
  9. Gerard Batalla

    Gerard Batalla Registered

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    Thank you very much to all!

    Thanks for the info.

    I solved it by reinstalling RF 2.

    Studio-397 answered me and half the information, I had to install several files from the same Windows.
    I will pass on the information that Studio-397 gave me in case I can help other people.
     
  10. Gerard Batalla

    Gerard Batalla Registered

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    I'm sorry for my English, I use translator.
     

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