Not launching

Discussion in 'Technical & Support' started by nabeel, Nov 23, 2022.

  1. nabeel

    nabeel Registered

    Nov 23, 2022
    Likes Received:

    Just downloaded it on Steam, ran verified game files, reinstalled it too...

    When I click "Play", a window comes up for a second and exits. No splash image. Added the trace commands, not seeing anything written to the UserData folder. Deleted that folder too, and now all that's recreated in it is "Config_DX11.ini". All of the support C++ redists are installed. The same thing happens when trying to run "dev mode".

    I have a triple-monitor setup, trying it with both and a single monitor does the same thing. I don't see anything in the Windows Event Viewer, either.

    Computer Information:
    Manufacturer: System manufacturer
    Model: System Product Name
    Form Factor: Desktop
    No Touch Input Detected

    Processor Information:
    CPU Vendor: GenuineIntel
    CPU Brand: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
    CPU Family: 0x6
    CPU Model: 0x9e
    CPU Stepping: 0xa
    CPU Type: 0x0
    Speed: 3696 Mhz
    12 logical processors
    6 physical processors
    HyperThreading: Supported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Supported
    SSE42: Supported
    AES: Supported
    AVX: Supported
    AVX2: Supported
    AVX512F: Unsupported
    AVX512PF: Unsupported
    AVX512ER: Unsupported
    AVX512CD: Unsupported
    AVX512VNNI: Unsupported
    SHA: Unsupported
    CMPXCHG16B: Supported
    LAHF/SAHF: Supported
    PrefetchW: Unsupported

    Operating System Version:
    Windows 11 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: NVIDIA GeForce RTX 2080
    DirectX Driver Name: nvldumd.dll
    Driver Version:
    DirectX Driver Version:
    Driver Date: 11 13 2022
    OpenGL Version: 4.6
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 143 Hz
    DirectX Card: NVIDIA GeForce RTX 2080
    VendorID: 0x10de
    DeviceID: 0x1e87
    Revision: 0xa1
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 2560 x 1440
    Desktop Resolution: 2560 x 1440
    Primary Display Size: 23.50" x 13.23" (26.97" diag)
    59.7cm x 33.6cm (68.5cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 8191 MB
    Supported MSAA Modes: 2x 4x 8x

    Sound card:
    Audio device: Speakers (Sound Blaster Z)

    RAM: 32694 MB

    VR Hardware:
    VR Headset: None detected

    UI Language: English
    Media Type: Undetermined
    Total Hard Disk Space Available: 3814343 MB
    Largest Free Hard Disk Block: 996288 MB
    OS Install Date: Mar 26 2022
    Game Controller: FANATEC Wheel detected
    MAC Address hash: f7a485ec1a9631362f6babe9801256ec90fb9162

    Disk serial number hash: 822f8dcb
    Number of SSDs: 0
    Number of HDDs: 0

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