New Graphic car install problems

Discussion in 'Technical Archives' started by Finn Dog, Sep 5, 2013.

  1. Finn Dog

    Finn Dog Registered

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    New Graphic card installation problems

    I’m having problems installing a powercolor HD 7970 graphics card and would welcome any advice.

    Here’s what I did.

    Uninstalled my previous graphics card driver via device manager.

    Took out old graphics card and then installed new one. I also Switched monitor cable to computer connector.

    Tried installing new driver via AMD website and it kept getting 75% through installation and then crashing.

    I then uninstalled everything via the AMD website and then reinstalled but the same thing happened where went to a blue screen which disappeared after few seconds but said make sure I have enough storage or check driver.

    I then did a custom install and didn’t install the audio driver. This time it got to the end but it had installed with errors and it gave me an error report which I listed below.

    I’m not sure what stage I’m at now as I had to leave for work, thinking it might be a driver conflict?

    Thanks


    <name></name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0x1602</chipid>
    <vendorid>0x1022</vendorid>
    <ssid>0x0000</ssid>
    <ssvid>0x0000</ssvid>
    <classcode>0x060000</classcode>
    <revisionid>0x00</revisionid>
    </device>
    <device>
    <name></name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0x1603</chipid>
    <vendorid>0x1022</vendorid>
    <ssid>0x0000</ssid>
    <ssvid>0x0000</ssvid>
    <classcode>0x060000</classcode>
    <revisionid>0x00</revisionid>
    </device>
    <device>
    <name></name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0x1604</chipid>
    <vendorid>0x1022</vendorid>
    <ssid>0x0000</ssid>
    <ssvid>0x0000</ssvid>
    <classcode>0x060000</classcode>
    <revisionid>0x00</revisionid>
    </device>
    <device>
    <name></name>
    <manufacture>Advanced Micro Devices, Inc.</manufacture>
    <chiptype></chiptype>
    <chipid>0x1605</chipid>
    <vendorid>0x1022</vendorid>
    <ssid>0x0000</ssid>
    <ssvid>0x0000</ssvid>
    <classcode>0x060000</classcode>
    <revisionid>0x00</revisionid>
    </device>
    </dcm>
    <exist>
    <package>
    <description>AMD Catalyst Install Manager</description>
    <result></result>
    <version>8.0.915.0</version>
    <size>20 </size>
    </package>
    <package>
    <description>Microsoft Visual C++ 2010 Redistributable</description>
    <result></result>
    <version>10.0.30319</version>
    <size>9 </size>
    </package>
    <package>
    <description>Microsoft .NET Framework 4 Client Profile</description>
    <result></result>
    <version>4.0.30319</version>
    <size>42 </size>
    </package>
    </exist>
    <install>
    <package>
    <description>AMD Catalyst Install Manager</description>
    <result>Succeed</result>
    <version>8.0.915.0</version>
    <size>20 </size>
    </package>
    <package>
    <description>Microsoft Visual C++ 2012 Redistributable (x86)</description>
    <result>Succeed</result>
    <version>10.0.30319</version>
    <size>9 </size>
    </package>
    <package>
    <description>Microsoft Visual C++ 2012 Redistributable (x64)</description>
    <result>Succeed</result>
    <version>10.0.30319</version>
    <size>9 </size>
    </package>
     
    Last edited by a moderator: Sep 5, 2013
  2. Tosch

    Tosch Registered

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  3. DurgeDriven

    DurgeDriven Banned

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    Yeah


    Sounds to me like he did the same thing, took a short-cut and just shut the PC down after removing the driver.

    Rather then rebooting, cancelling the driver install, shut it down again, now install the new card and reboot and do the driver.
     
    Last edited by a moderator: Sep 5, 2013
  4. Finn Dog

    Finn Dog Registered

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    Thanks all for the comments.

    Have I got to disable the on board graphics in the BIOS before installing the new cards drivers?

    If so I'm concerned I won't be able to see a picture as the on board graphics function will be disabled and the new card won't be installed?
     

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