KNOWN Login problem

Discussion in 'Technical Archives' started by Nick95, Oct 19, 2013.

  1. Nick95

    Nick95 Registered

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    Just open the launcher RF2 does not connect automatically and the update is written in light gray. I log in I see my saved data required from remember, I login .. remains fixed for a few seconds then goes out the window with this written: Login attempt resulted in unknown server response. Login attempt was not successful. And under the gray space launcher says: failed to connect with login server please try again later. I just have to wait or the solution is a 'different? :(

    Thanks in advance

    p.s. sorry my english
     
  2. Gabriele Bosi

    Gabriele Bosi Registered

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    I confirm...
    This is the message: "Failed to connect with login server. Please try again later."
    A lot of guys (from Milan and Rome) have the same problem...

    Thanks.
     
  3. 88mphTim

    88mphTim I'm new here Staff Member

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    Working now for me, but I will let them know. Still not working for you guys?
     
  4. Gabriele Bosi

    Gabriele Bosi Registered

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    It still dosent work...
     
  5. Nick95

    Nick95 Registered

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    still does not work
     
  6. Max Angelo

    Max Angelo Registered

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    Here too the matchmaker doesnt work.

    Hope not an issue with Alice (a common italian ISP)
     
  7. Jonathon LeFaive

    Jonathon LeFaive Registered

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    Can one of you do a traceroute to commerce.rfactor.net:80 in order to see where the connection is failing?
     
  8. 88mphTim

    88mphTim I'm new here Staff Member

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  9. huguess

    huguess Registered

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    same for me, the multiplayer mod stay grey, i can not logguin, and the purchase section doen't want to be connected
     
  10. Max Angelo

    Max Angelo Registered

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    Jonathon, i am new to Win7, can you remind me the exatle sintax for the command?
     
    Last edited by a moderator: Oct 19, 2013
  11. 88mphTim

    88mphTim I'm new here Staff Member

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    cmd to open command prompt, then tracert commerce.rfactor.net:80
     
  12. Jonathon LeFaive

    Jonathon LeFaive Registered

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    tracert commerce.rfactor.net
    (remove the port)
     
  13. slayerz

    slayerz Registered

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    traceroute to 165.225.150.2 (165.225.150.2) from 81.185.32.121, 30 hops max, 38 byte packets
    1 1.32.185.81.rev.sfr.net (81.185.32.1) 74.204 ms
    2 225.187.17.93.rev.sfr.net (93.17.187.225) 41.113 ms
    3 241.231.64.86.rev.sfr.net (86.64.231.241) 86.192 ms
    4 v4082.lyo1-co-2.n9uf.net (62.39.148.49) 95.332 ms
    5 29.12.6.109.rev.sfr.net (109.6.12.29) 96.764 ms
    6 222.29.3.109.rev.sfr.net (109.3.29.222) 96.289 ms
    7 xe-0-2-0.parigi32.par.seabone.net (213.144.183.192) 90.067 ms
    8 ge0-0.newark4.new.seabone.net (195.22.216.239) 126.511 ms
    9 *
    10 *
    And there it stops responding (France, Lyon)
     
  14. Max Angelo

    Max Angelo Registered

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    Attached my tracert
     

    Attached Files:

  15. Nick95

    Nick95 Registered

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    Traccia instradamento verso commerce.rfactor.net [165.225.150.2]
    su un massimo di 30 punti di passaggio:

    1 1 ms 2 ms 1 ms 192.168.0.1
    2 * * * Richiesta scaduta.
    3 44 ms 46 ms 43 ms 172.18.9.41
    4 43 ms 42 ms 44 ms 172.18.8.57
    5 52 ms 52 ms 55 ms 172.17.5.201
    6 51 ms 54 ms 55 ms 172.17.5.245
    7 54 ms 54 ms 53 ms bundle-ether11.milano50.mil.seabone.net [93.186.
    128.229]
    8 147 ms 147 ms 146 ms ge0-0.newark4.new.seabone.net [195.22.216.239]
    9 * * * Richiesta scaduta.
    10 * * * Richiesta scaduta.
    11 * * * Richiesta scaduta.
    12 * * * Richiesta scaduta.
    13 * * * Richiesta scaduta.
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Traccia completata.

    (Italy, Parma)
     
  16. domsai

    domsai Registered

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    login impossible

    Hello from South-west France. Provider SFR.

    I confirm...
    "Failed to connect with login server. Please try again later."

    tracert commerce.rfactor.net:
    Last respons=ge0-0.newark4.new.seabone.net (195.22.216.239)

    the multiplayer mod stay grey, i can not login, and the purchase section doen't want to be connected

    Domsai
     
  17. huguess

    huguess Registered

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    i live in north of france
     
  18. mrk37

    mrk37 Registered

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    My tracert

    Traccia instradamento verso commerce.rfactor.net [165.225.150.2]
    su un massimo di 30 punti di passaggio:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 * * * Richiesta scaduta.
    3 34 ms 33 ms 33 ms 172.18.9.177
    4 33 ms 34 ms 34 ms 172.18.8.45
    5 40 ms 39 ms 39 ms 172.17.5.229
    6 40 ms 39 ms 39 ms 172.17.5.233
    7 41 ms 39 ms 39 ms pos0-11-0-0.milano26.mil.seabone.net [195.22.192
    .81]
    8 130 ms 130 ms 131 ms ge15-0.newark4.new.seabone.net [195.22.216.235]

    9 * * * Richiesta scaduta.
    10 * * * Richiesta scaduta.
    11 * * * Richiesta scaduta.
    12 * * * Richiesta scaduta.
    13 * * * Richiesta scaduta.
    14 * * * Richiesta scaduta.
    15 * * * Richiesta scaduta.
    16 * * * Richiesta scaduta.
    17 * * * Richiesta scaduta.
    18 * * * Richiesta scaduta.
    19 * * * Richiesta scaduta.
    20 * * * Richiesta scaduta.
    21 * * * Richiesta scaduta.
    22 * * * Richiesta scaduta.
    23 * * * Richiesta scaduta.
    24 * * * Richiesta scaduta.
    25 * * * Richiesta scaduta.
    26 * * * Richiesta scaduta.
    27 * * * Richiesta scaduta.
    28 * * * Richiesta scaduta.
    29 * * * Richiesta scaduta.
    30 * * * Richiesta scaduta.

    Traccia completata.
     
  19. roxan69

    roxan69 Registered

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    still does not work ... is there some solution? I live near milan - italy

    tks
     
  20. Jonathon LeFaive

    Jonathon LeFaive Registered

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    Thanks guys. There seems to be a consistent point of failure somewhere in Italy. Unfortunately, there is not much that we can do at this point.

    FYI, we are working towards setting up in a second data center in Europe, which would help alleviate issues like this.
     

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