Installed,Paid but none of the three Simulate options are enabled :(

Discussion in 'Technical Archives' started by HuntTheShunt, Jan 11, 2012.

  1. HuntTheShunt

    HuntTheShunt Registered

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    I have paid, have a receipt and worked out how to load/install a mod.

    I cannot access any of the options on the Simulate tab. The options are all grayed out.

    What am I missing?






    OS Windows 7 64bit
    Firewall has been checked. (even tested exe with firewall off)

    The launcher is ver 0.537 and the update tab says the current build is version 49 with rFactor 2 version contained in this build 1.005.
     
  2. an1mal_69

    an1mal_69 Registered

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    Same here..

    :confused:

    Finally got through and paid last night, got my email..




    Order Date 2012-01-10 16:53:34
    Coupon Code
    Paid Date 2012-01-10
    Currency GBP
    Price 29.99
    Order Number RF*******
    Payment Status Paid
    Publisher Image Space
    Product rFactor2-Beta
    Affiliate ISI
    Offering rF2_Beta


    but the simulate screen is greyed out? I can log in to manage account & access manage mods, but nothing else!!

    :p:p "that was easy" :p:p: errrr... no
     
  3. HuntTheShunt

    HuntTheShunt Registered

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    Ok, Reactivation got the sim to allow access :)

    It would be nice if rFactor personnel could tell all beta users that any re-activations on their accounts will be reset?

    Since we are not re-activating through choice we are reactivating because the rFactor system/servers are failing.
     
  4. an1mal_69

    an1mal_69 Registered

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    cool..I'll give that a go :rolleyes:
     
  5. an1mal_69

    an1mal_69 Registered

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    success..
     
  6. AtAi

    AtAi Registered

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    What to do when reactivation does not help?
     
  7. AtAi

    AtAi Registered

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    Used all reactivations, trying to play the game. No bonus. Still gray login button & simulate options.

    Emailed support & renewals.... help.
     
  8. AtAi

    AtAi Registered

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    Support was not very useful, only thing what they said was:
    Make sure you have an administrator account and that you have your firewall set to allow all connections for rfactor2.

    It is allowing, and even firewall off doesnot make difference.

    Anybody w/ same problem?
     
  9. spook

    spook Registered

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    Yup... exactly the same problem here.

    Interestingly, Gjon has indicated in a PM that my license looks fine at his end, but I still haven't been able to run singleplayer even once :)

    Win7 x64 on Q6600@(3.0-3.4), 8Gb RAM, Vapor-X HD5770
     
  10. Gjon Camaj

    Gjon Camaj Member

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    One person had a virtual network device that was preventing the launcher from obtaining info about the system and as a result could not write the license file. For those that have reactivated but still have all three icons grayed out, try removing or temporarily disabling any devices or drivers that don't normally come with your system.
     
  11. thndr

    thndr Registered

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    Im having the same problem, i just checked for any abnormal network devices or drivers and cant seem to find anything. One interesting thing though, while the launcher program is running my hard disc works overtime and my internet connection is working as well. When i stop the program the activity stops as well. Problem is ive used all my activations trying to set it up so i cant re try that at the moment.
     
  12. Gjon Camaj

    Gjon Camaj Member

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    I have also been made aware having the PC clock set way off or certain software development tools may interfere with writing out the license file.
     
  13. thndr

    thndr Registered

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    No good here, ive tried that many things im starting to go square eyed from looking at the screen all day:confused: . I even went so far as to disable my onboard lan and use the usb connection to my modem, still no good. Its got me completely stumped.
     
  14. AtAi

    AtAi Registered

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    Do not have, also do not have any eccess network devices.

    Aint there any other route to activate? Did the team even though about it?
     
  15. Gjon Camaj

    Gjon Camaj Member

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    In some cases it was just a matter of temporarily turning off the second network adapter and doing a Reactivation.
     
  16. mg67

    mg67 Registered

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    Wow, I guess with a Beta you would expect a lot of of teething problems. Iam definitely going to wait until the finished product is released before I buy RF2, even though I lose the extra 6 months of online access but I can do without all the aggravation in regards to purchasing, licenses etc etc etc. Good luck guys, I will see you on track when the final version is released :).
     

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