Game crashes to Desktop on Dubai track

Discussion in 'Technical & Support' started by Jego, May 6, 2016.

  1. Jego

    Jego Registered

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    The game crashes to the desktop on the track Dubai.
    It happens after a few laps normally, sometimes sooner sometimes later. Is there any way I can see in some log what is causing the crash?

    I already did a fresh install of rFactor and hoped that that would fix the problem.

    Apparently not as it just happened again.

    The Event Log says it is d3d9 related, I already reran the DXSetup.

    Code:
    Faulting application name: rFactor2.exe, version: 1.0.8.4, time stamp: 0x571e9c50
    Faulting module name: d3d9.dll, version: 0.96.0.0, time stamp: 0x545fb95f
    Exception code: 0xc0000005
    Fault offset: 0x00000000000279c8
    Faulting process id: 0xb40
    Faulting application start time: 0x01d1a7bd317760c2
    Faulting application path: C:\Program Files\Steam\steamapps\common\rFactor 2\Bin64\rFactor2.exe
    Faulting module path: C:\Program Files\Steam\steamapps\common\rFactor 2\Bin64\d3d9.dll
    Report Id: 4976e07a-6524-4843-87c0-8e9a3300109c
    Faulting package full name: 
    Faulting package-relative application ID: 
    I have a GTX980 and a i7 4790 CPU so I don't think it is a hardware spec issue.

    Any help would be great. Thanks


    EDIT:

    [​IMG]

    Looking at the GPU Load before the crash, is interesting, it goes up to 100 and then crashes. Also I made a trace file, however it only wrote the first 60 seconds into the trace file.... so its rather useless as the crash happend after 10 minutes or so.
     
    Last edited by a moderator: May 6, 2016
  2. Lazza

    Lazza Registered

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    Only Dubai?

    Workaround might be to limit your FPS and keep that GPU load down.
     
  3. Jego

    Jego Registered

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    Well my FPS never went below 60FPS and I have VSync on so they are constantly locked at 60.

    I have changed the shadow setting to low and the shadow blur to fast and had a one hour session in practice yesterday without a crash.
    So lets hope it related to the shadow setting and wont come back.
     
  4. Jego

    Jego Registered

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    Well it just crashed again.

    Here are the last lines of the trace.
    Code:
     678.09s specialfx.cp 4401: Entered SpecialFX::Restart()
     678.09s hwinput.cpp  8070: Entered HWInput::Restart()
     678.09s dynman.cpp   1048: Entered DynMan::Restart()
     678.09s dynman.cpp   1058: alss(gear)
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s setup.cpp    3035: Could not find Dubai.race.svm
     678.09s setup.cpp    3035: Could not find Dubai.svm
     678.09s slot.cpp      864: Entered Slot::Restart(0)
     678.09s slot.cpp      939: vi(1)
     678.09s hdvehicle.cp 8170: vld:load(gear)
     678.11s hdvehicle.cp 8180: vld:load(gear)
     678.11s vehicle.cpp  1852: vld:load(gear)
     678.11s vehicle.cpp  1862: vld:load(gear)
     678.12s slot.cpp      943: sr(1,1)
     678.12s driver.cpp    548: unable to find RCD file for driver of Darche_EGT class car
     678.12s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.12s slot.cpp     1024: Exited Slot::Restart()
     678.12s slot.cpp      864: Entered Slot::Restart(1)
     678.12s slot.cpp      939: vi(1)
     678.12s vehicle.cpp  1852: vld:load(gear)
     678.12s vehicle.cpp  1862: vld:load(gear)
     678.12s slot.cpp      943: sr(1,1)
     678.12s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.14s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.14s slot.cpp     1024: Exited Slot::Restart()
     678.14s slot.cpp      864: Entered Slot::Restart(2)
     678.14s slot.cpp      939: vi(1)
     678.14s vehicle.cpp  1852: vld:load(gear)
     678.14s vehicle.cpp  1862: vld:load(gear)
     678.15s slot.cpp      943: sr(1,1)
     678.15s driver.cpp    548: unable to find RCD file for driver of C7R class car
     678.15s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.15s slot.cpp     1024: Exited Slot::Restart()
     678.15s slot.cpp      864: Entered Slot::Restart(3)
     678.15s slot.cpp      939: vi(1)
     678.15s vehicle.cpp  1852: vld:load(gear)
     678.15s vehload.cpp  1878: RPM-torque brake > throttle @ 0.000000
     678.15s vehicle.cpp  1862: vld:load(gear)
     678.15s slot.cpp      943: sr(1,1)
     678.15s driver.cpp    548: unable to find RCD file for driver of BayroE5 class car
     678.17s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.17s slot.cpp     1024: Exited Slot::Restart()
     678.17s slot.cpp      864: Entered Slot::Restart(4)
     678.17s slot.cpp      939: vi(1)
     678.17s vehicle.cpp  1852: vld:load(gear)
     678.17s vehicle.cpp  1862: vld:load(gear)
     678.17s slot.cpp      943: sr(1,1)
     678.17s driver.cpp    548: unable to find RCD file for driver of C6r_ZR1 class car
     678.18s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.18s slot.cpp     1024: Exited Slot::Restart()
     678.18s slot.cpp      864: Entered Slot::Restart(5)
     678.18s slot.cpp      939: vi(1)
     678.18s vehicle.cpp  1852: vld:load(gear)
     678.18s vehicle.cpp  1862: vld:load(gear)
     678.18s slot.cpp      943: sr(1,1)
     678.18s driver.cpp    548: unable to find RCD file for driver of C7R class car
     678.20s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.20s slot.cpp     1024: Exited Slot::Restart()
     678.20s slot.cpp      864: Entered Slot::Restart(6)
     678.20s slot.cpp      939: vi(1)
     678.20s vehicle.cpp  1852: vld:load(gear)
     678.20s vehicle.cpp  1862: vld:load(gear)
     678.20s slot.cpp      943: sr(1,1)
     678.20s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.21s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.21s slot.cpp     1024: Exited Slot::Restart()
     678.21s slot.cpp      864: Entered Slot::Restart(7)
     678.21s slot.cpp      939: vi(1)
     678.21s vehicle.cpp  1852: vld:load(gear)
     678.21s vehicle.cpp  1862: vld:load(gear)
     678.21s slot.cpp      943: sr(1,1)
     678.21s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.23s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.23s slot.cpp     1024: Exited Slot::Restart()
     678.23s slot.cpp      864: Entered Slot::Restart(8)
     678.23s slot.cpp      939: vi(1)
     678.23s vehicle.cpp  1852: vld:load(gear)
     678.23s vehicle.cpp  1862: vld:load(gear)
     678.23s slot.cpp      943: sr(1,1)
     678.23s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.25s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.25s slot.cpp     1024: Exited Slot::Restart()
     678.25s slot.cpp      864: Entered Slot::Restart(9)
     678.25s slot.cpp      939: vi(1)
     678.25s vehicle.cpp  1852: vld:load(gear)
     678.25s vehicle.cpp  1862: vld:load(gear)
     678.25s slot.cpp      943: sr(1,1)
     678.25s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.26s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.26s slot.cpp     1024: Exited Slot::Restart()
     678.26s slot.cpp      864: Entered Slot::Restart(10)
     678.26s slot.cpp      939: vi(1)
     678.26s vehicle.cpp  1852: vld:load(gear)
     678.26s vehicle.cpp  1862: vld:load(gear)
     678.26s slot.cpp      943: sr(1,1)
     678.26s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.28s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.28s slot.cpp     1024: Exited Slot::Restart()
     678.28s slot.cpp      864: Entered Slot::Restart(11)
     678.28s slot.cpp      939: vi(1)
     678.28s vehicle.cpp  1852: vld:load(gear)
     678.28s vehload.cpp  1878: RPM-torque brake > throttle @ 0.000000
     678.28s vehicle.cpp  1862: vld:load(gear)
     678.28s slot.cpp      943: sr(1,1)
     678.28s driver.cpp    548: unable to find RCD file for driver of AM_EGT class car
     678.28s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.29s slot.cpp     1024: Exited Slot::Restart()
     678.29s slot.cpp      864: Entered Slot::Restart(12)
     678.29s slot.cpp      939: vi(1)
     678.29s vehicle.cpp  1852: vld:load(gear)
     678.29s vehload.cpp  1878: RPM-torque brake > throttle @ 0.000000
     678.29s vehicle.cpp  1862: vld:load(gear)
     678.29s slot.cpp      943: sr(1,1)
     678.29s driver.cpp    548: unable to find RCD file for driver of AM_EGT class car
     678.29s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.29s slot.cpp     1024: Exited Slot::Restart()
     678.29s slot.cpp      864: Entered Slot::Restart(13)
     678.29s slot.cpp      939: vi(1)
     678.31s vehicle.cpp  1852: vld:load(gear)
     678.31s vehicle.cpp  1862: vld:load(gear)
     678.31s slot.cpp      943: sr(1,1)
     678.31s driver.cpp    548: unable to find RCD file for driver of C7R class car
     678.31s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.31s slot.cpp     1024: Exited Slot::Restart()
     678.31s slot.cpp      864: Entered Slot::Restart(14)
     678.31s slot.cpp      939: vi(1)
     678.32s vehicle.cpp  1852: vld:load(gear)
     678.32s vehicle.cpp  1862: vld:load(gear)
     678.32s slot.cpp      943: sr(1,1)
     678.32s driver.cpp    548: unable to find RCD file for driver of Darche_EGT class car
     678.32s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.32s slot.cpp     1024: Exited Slot::Restart()
     678.32s slot.cpp      864: Entered Slot::Restart(15)
     678.32s slot.cpp      939: vi(1)
     678.32s vehicle.cpp  1852: vld:load(gear)
     678.34s vehicle.cpp  1862: vld:load(gear)
     678.34s slot.cpp      943: sr(1,1)
     678.34s driver.cpp    548: unable to find RCD file for driver of C7R class car
     678.34s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.34s slot.cpp     1024: Exited Slot::Restart()
     678.34s slot.cpp      864: Entered Slot::Restart(16)
     678.34s slot.cpp      939: vi(1)
     678.34s vehicle.cpp  1852: vld:load(gear)
     678.36s vehload.cpp  1878: RPM-torque brake > throttle @ 0.000000
     678.36s vehicle.cpp  1862: vld:load(gear)
     678.36s slot.cpp      943: sr(1,1)
     678.36s driver.cpp    548: unable to find RCD file for driver of BayroE5 class car
     678.36s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.36s slot.cpp     1024: Exited Slot::Restart()
     678.36s slot.cpp      864: Entered Slot::Restart(17)
     678.36s slot.cpp      939: vi(1)
     678.36s vehicle.cpp  1852: vld:load(gear)
     678.37s vehicle.cpp  1862: vld:load(gear)
     678.37s slot.cpp      943: sr(1,1)
     678.37s driver.cpp    548: unable to find RCD file for driver of C7R class car
     678.37s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.37s slot.cpp     1024: Exited Slot::Restart()
     678.37s slot.cpp      864: Entered Slot::Restart(18)
     678.37s slot.cpp      939: vi(1)
     678.37s vehicle.cpp  1852: vld:load(gear)
     678.39s vehicle.cpp  1862: vld:load(gear)
     678.39s slot.cpp      943: sr(1,1)
     678.39s driver.cpp    548: unable to find RCD file for driver of EGT_Full class car
     678.39s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.39s slot.cpp     1024: Exited Slot::Restart()
     678.39s slot.cpp      864: Entered Slot::Restart(19)
     678.39s slot.cpp      939: vi(1)
     678.39s vehicle.cpp  1852: vld:load(gear)
     678.40s vehicle.cpp  1862: vld:load(gear)
     678.40s slot.cpp      943: sr(1,1)
     678.40s driver.cpp    548: unable to find RCD file for driver of C6r_ZR1 class car
     678.40s setup.cpp    3035: Could not find DUBAI_GP.ini
     678.40s slot.cpp     1024: Exited Slot::Restart()
     678.40s steward.cpp  6104: InitializeMultiSessionRules():
     678.40s steward.cpp  6108:  slot=0 name="Johannes Me" session=0 et=0.000 pobq=0 parking=255 pit=0 gar=0 qual=5
     678.40s steward.cpp  6108:  slot=1 name="Mickael Folcher" session=0 et=0.000 pobq=0 parking=255 pit=1 gar=0 qual=18
     678.40s steward.cpp  6108:  slot=2 name="Kristian Poulsen" session=0 et=0.000 pobq=0 parking=255 pit=2 gar=0 qual=20
     678.40s steward.cpp  6108:  slot=3 name="Petra Sklenarova" session=0 et=0.000 pobq=0 parking=255 pit=3 gar=0 qual=17
     678.40s steward.cpp  6108:  slot=4 name="Franklin Stegink" session=0 et=0.000 pobq=0 parking=255 pit=4 gar=0 qual=15
     678.40s steward.cpp  6108:  slot=5 name="Tommy Milner" session=0 et=0.000 pobq=0 parking=255 pit=5 gar=0 qual=19
     678.40s steward.cpp  6108:  slot=6 name="Marcel Stukenbröker" session=0 et=0.000 pobq=0 parking=255 pit=6 gar=0 qual=10
     678.40s steward.cpp  6108:  slot=7 name="Sal Campari" session=0 et=0.000 pobq=0 parking=255 pit=7 gar=0 qual=12
     678.40s steward.cpp  6108:  slot=8 name="Jim Carrel" session=0 et=0.000 pobq=0 parking=255 pit=8 gar=0 qual=4
     678.40s steward.cpp  6108:  slot=9 name="Ash Bull" session=0 et=0.000 pobq=0 parking=255 pit=9 gar=0 qual=9
     678.40s steward.cpp  6108:  slot=10 name="Alex Baumann" session=0 et=0.000 pobq=0 parking=255 pit=10 gar=0 qual=8
     678.40s steward.cpp  6108:  slot=11 name="Robert James" session=0 et=0.000 pobq=0 parking=255 pit=11 gar=0 qual=1
     678.40s steward.cpp  6108:  slot=12 name="Dean Hart" session=0 et=0.000 pobq=0 parking=255 pit=12 gar=0 qual=14
     678.40s steward.cpp  6108:  slot=13 name="Sal Cheatum" session=0 et=0.000 pobq=0 parking=255 pit=13 gar=0 qual=11
     678.40s steward.cpp  6108:  slot=14 name="Dennis Lind" session=0 et=0.000 pobq=0 parking=255 pit=14 gar=0 qual=16
     678.40s steward.cpp  6108:  slot=15 name="Jan Magnussen" session=0 et=0.000 pobq=0 parking=255 pit=0 gar=2 qual=13
     678.40s steward.cpp  6108:  slot=16 name="Matthias Lauer" session=0 et=0.000 pobq=0 parking=255 pit=1 gar=2 qual=2
     678.40s steward.cpp  6108:  slot=17 name="Oliver Gavin" session=0 et=0.000 pobq=0 parking=255 pit=2 gar=2 qual=3
     678.40s steward.cpp  6108:  slot=18 name="Luis Sisamon" session=0 et=0.000 pobq=0 parking=255 pit=3 gar=2 qual=7
     678.40s steward.cpp  6108:  slot=19 name="Samantha Barnes" session=0 et=0.000 pobq=0 parking=255 pit=4 gar=2 qual=6
     678.40s camera.cpp   5174: Entered CamMan::Restart()
     678.40s camera.cpp   5187: Entered CamMan::SyncWithDynMan()
     678.40s camera.cpp   5191: LoadCamsFromVehicleData, MgrInx = 145, SlotID = 0
     678.40s camera.cpp   5203: Entered CamMan::UpdateSuperShadowParameters()
     678.40s camera.cpp   5206: Exit CamMan::Restart()
     678.40s render.cpp   2275: Entered Render::Restart()
     678.40s onscreen.cpp 4102: Entered OnScreen::Restart()
     678.40s vidman.cpp   2494: Entered VidMan::Restart()
     679.07s plrfile.cpp  3008: Entered PlayerFile::Restart()
     679.07s game.cpp     2351: Entering DYN
     679.09s weather.cpp  2781: Sending event SessionName "Testing"
     679.09s queue.cpp    2139: Event SessionName "Testing"
     743.53s hwinput.cpp  8177: Entered HWInput::Post()
     743.53s hwinput.cpp  7994: Entered HWInput::Setup()
     743.54s hwinput.cpp  8043: Entered HWInput::Init()
     743.54s hwinput.cpp  8070: Entered HWInput::Restart()
     743.54s slot.cpp      864: Entered Slot::Restart(0)
     743.54s slot.cpp      939: vi(0)
     743.54s hdvehicle.cp 8170: vld:load(gear)
     743.54s hdvehicle.cp 8180: vld:load(gear)
     743.56s vehicle.cpp  1852: vld:load(gear)
     743.56s vehicle.cpp  1862: vld:load(gear)
     743.56s slot.cpp      943: sr(0,1)
     743.56s setup.cpp    3035: Could not find DUBAI_GP.ini
     743.56s slot.cpp     1024: Exited Slot::Restart()

    Here is the complete trace file.
    http://pastebin.com/eXqsbfnx


    It must be said that this happened with the APEX Modding cars too, so it is not mod related.

    Any help would be great as I would love to join a race tomorrow night on this track with that mod. Even tho I cant get much practice like this... I would hope to at least finish the race 1 1/2 hours without a crash. :(
     
  5. Lazza

    Lazza Registered

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    For a race I'd be cranking everything down (graphically) to keep GPU load low and give myself the best chance of finishing. Crash to desktop is different, I had freezes on NVidia that seemed to (nearly) go away by keeping the FPS limited and GPU load down, but being a DirectX crash the game itself probably won't provide much information.
     
  6. McFlex

    McFlex Registered

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    It's a problem with the combination of your GTX 980 and the track itself. Nobody found out why this happens. There are several tracks wich have the same problem.
     
  7. Jego

    Jego Registered

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    Alright, I deleted all graphic settings, removed all current drivers with DDU and installed the Nvidia driver 362.00 which is supposed to be the most stable one for windows 10.

    Guess what, it crashed again.

    [​IMG]

    As you can see, the game is running with 50% GPU Usage (CPU is as low as 20) and then suddenly a spike to 100% again and it crashed.

    McFlex, could you maybe point me to a forum Thread where this problem is discussed? I have not found anything my self.
     
  8. ECAR_Tracks

    ECAR_Tracks Registered

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    Hello, I'm facing the same nightmare.

    GPU load go over 98% and crashes. BUT... in other games the GPU load is the same and it doesn't crash. I'm sorry to say there's nothing to do with Windows 10, because I'm on W8 and the symptoms are just yours.

    What a mystery.
     
  9. Jego

    Jego Registered

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    Could you check in the application "Event Viewer" in the Tab System what Error you are getting. Thanks

    Sent from my Nexus 5X using Tapatalk
     
  10. stonec

    stonec Registered

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    It is track related, it happens on a couple of other tracks as well such as Le Mans and ISI 1966 Monaco. AFAIK nobody has yet figured out why, you should probably not waste time to attempt to use this track meanwhile.
     
  11. Jka

    Jka Member Staff Member

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    Has anyone tried to update gfx card BIOS? If you have, did you notice any improvement to this issue?
     
  12. Rui Santos

    Rui Santos Registered

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    Welcome to this annoying problem/bug, i'm facing it for half year now, tried everything, only happens with rF2, all other games work fine... it's rF2 related and in my opinion it's time for ISI to look at this at once, it's getting impossible to race. Yesterday i had another crash, erratic GPU usage, D3D9.dll error, stuttering, on practice session with FR3.5 at Brno. Hopefully i could win that race, but i was in panic that it could happen again during race and ruin it...
     
  13. hexagramme

    hexagramme Registered

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    Are you running any plugins? If so, try disabling them and see if it makes any difference.
     
  14. Rui Santos

    Rui Santos Registered

    Joined:
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    Already did that, tried lots of things, rF2 fresh install without any plugins, windows fresh install, still get black screens, stuttering, etçª...
     

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