first BSOD ever

Discussion in 'Bug Reports' started by Comante, May 17, 2017.

  1. Comante

    Comante Registered

    Joined:
    Nov 20, 2013
    Messages:
    915
    Likes Received:
    530
    Yesterday I fired RF2 with the last updated content (Renault F3.4 / Mills), last beta (build xxxxx38) .
    I let AI drive for a while, then made some laps. At some point pressed ESC while watching replay.
    Windows 10 stopped and rebooted PC due some problem.
    At the next startup RF2 doesn't run anymore.
    Asked STEAM to perform an integrity check , found a corrupted file, apparently corrected error.
    RF2 don't start anymore, launcher is ok, but then I receive this error:
    [JSON]failed to perform operation, unsupported type.
    My system is a I5 with 8GB ram and a old ATI HD5700 card.

    How do I solve the problem?
     
  2. Bernd

    Bernd Registered

    Joined:
    Jul 9, 2013
    Messages:
    1,087
    Likes Received:
    522
    In the Past it has been a corrupted player.JSON File that caused that Error Message.
    Delete the player.JSON File in the ..rFactor 2/UserData/player Folder.
    The Game generates a new one when you start it.
     
  3. Goanna

    Goanna Registered

    Joined:
    Jan 19, 2012
    Messages:
    698
    Likes Received:
    462
    Try deleting/moving your player.json file and fire up rF2 and it will create a new one.

    Edit: ninja'd by Bernd :D
     
  4. Christopher Elliott

    Christopher Elliott Administrator Staff Member

    Joined:
    Jul 31, 2014
    Messages:
    4,315
    Likes Received:
    6,036
    Please remove the following files:
    Config_DX11.ini (...rFactor2\UserData)
    Player.JSON (...rFactor2\UserData\Player)
    Multiplayer.JSON (...rFactor2\UserData\Player)
    Controller.ini (...rFactor2\UserData\Player)

    Once you have removed the files from your install, try launching rFactor 2 again

    Please keep these files so you can sent them to us, thanks.
     
  5. Comante

    Comante Registered

    Joined:
    Nov 20, 2013
    Messages:
    915
    Likes Received:
    530
    Thank you, this evening I will do. Is there a specific mail to send these mails to?
    Cheers.
     
  6. Christopher Elliott

    Christopher Elliott Administrator Staff Member

    Joined:
    Jul 31, 2014
    Messages:
    4,315
    Likes Received:
    6,036

Share This Page