Crashing after loading the track after last uptade

Discussion in 'Technical & Support' started by Guillermo García Alfonsín, Feb 27, 2018.

  1. Guillermo García Alfonsín

    Guillermo García Alfonsín Registered

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    Hello everyone.

    Until your last rfactor2 update, the game was working perfectly well, including all my plugins.

    Some weeks after your last update, I tried to launch the game, and it seemed to work well until it loaded the track. Then it showed me in the garage and inmediatly crashed.

    I've tried everything (two reinstalls, new nvidia drivers, all plug-ins disabled, microsoft runtime re-install...) but nothing works at all.

    Can you support me?

    My current setup:

    W8
    i5 3470 @ 3,20 GHz
    NVidia GeForce 610
    8 GB RAM
    Over 200 Gb of empty hard disc space
     
  2. Coutie

    Coutie Moderator Staff Member

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    In steamapps\common\rFactor 2\UserData\player, can you post the contents of CustomPluginVariables.JSON?
     
  3. Guillermo García Alfonsín

    Guillermo García Alfonsín Registered

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    Here it go

    {
    "KnockoutQualifying.dll":{
    " Enabled":0,
    "FixedNumberScored":0,
    "NumQualSessions":0,
    "TimedLapRequired":1,
    "Total1Session1Minutes":0,
    "Total1Session1Scored":43,
    "Total2Session1Minutes":0,
    "Total2Session1Scored":43,
    "Total2Session2Minutes":0,
    "Total2Session2Scored":12,
    "Total3Session1Minutes":0,
    "Total3Session1Scored":43,
    "Total3Session2Minutes":0,
    "Total3Session2Scored":24,
    "Total3Session3Minutes":0,
    "Total3Session3Scored":12,
    "Total4Session1Minutes":0,
    "Total4Session1Scored":43,
    "Total4Session2Minutes":0,
    "Total4Session2Scored":36,
    "Total4Session3Minutes":0,
    "Total4Session3Scored":24,
    "Total4Session4Minutes":0,
    "Total4Session4Scored":12
    },
    "MotecPlugin_x64.dll":{
    " Enabled":0
    },
    "SteamPlugin.dll":{
    " Enabled":0
    },
    "StockCarRules.dll":{
    " Enabled":0,
    "AdjustFrozenOrder":25,
    "AdjustUntilYellowFlagState":4,
    "AllowFrozenAdjustments":1,
    "DoubleFileType":2,
    "Logging":0,
    "LuckyDogFreePass":1,
    "WaveArounds":1,
    "YellowLapsMinimum":6,
    "YellowLapsRandom":0
    },
    "TrackIR_rF2_Plugin.dll":{
    " Enabled":0
    }
     
  4. Coutie

    Coutie Moderator Staff Member

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    You should enable the steam plugin.

    I think it may be your graphics card, there have been a lot of posts about 6&7 series cards crashing.
     
  5. Guillermo García Alfonsín

    Guillermo García Alfonsín Registered

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    Thank you for your support.

    Plug-in re-enabled. Still crashing after loading the track.

    I assume that you are right with the graphic card issue, the thing is knowing if there is any fix already available, or any fix comming soon.

    Kind regards!
     
  6. Coutie

    Coutie Moderator Staff Member

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  7. Guillermo García Alfonsín

    Guillermo García Alfonsín Registered

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    Well, I have downloaded the DX11 open beta version, and now it runs properly without crashing, so I hope that if any other one find the same problem, at least he can do the same, while we wait until a "real" solution.

    Thank you again for your support!
     
  8. Balazs Magyar

    Balazs Magyar Registered

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    Same here.
     
  9. SPASKIS

    SPASKIS Registered

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    I would suggest to those having problems with last dx11 update, to uninstall and reinstall rF2 from scratch. This should install latest vanilla DX11 guaranteeing no problems with updating from previous versions.
     
  10. Balazs Magyar

    Balazs Magyar Registered

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    I think I can speak on behalf of the others: we have tried everything.
    Different builds work, of course...
     
    SPASKIS likes this.
  11. Balazs Magyar

    Balazs Magyar Registered

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    We have a new build (1110), and I was about to say: problem solved! Everything went well until I realized I had switched on 'private testing', and I decided to let other cars to the track. rF2 crashed the same way as before.
    So I isolated the problem: "too many" cars on the track!
    If I let more than 2 AI cars from the old ones (Indy car in that case) or more then 1 car from the new generation (Merc GT3) rf2 crashes after loading the scenery.
    Build 1109 DX9 and 1108 DX11 beta works perfectly (with any number of AI cars).
    It seems to be a memory handling issue or something like that.
    OK, my video card (Nvidia 820M) is way below minimum requirements, but it's been working before, and maybe I can help the developers with this post.
     

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