Changing mail for RF2 account

Discussion in 'Technical & Support' started by kamuisuki, Dec 27, 2016.

  1. kamuisuki

    kamuisuki Registered

    Joined:
    Dec 1, 2013
    Messages:
    23
    Likes Received:
    1
    Hello ^^

    I have full life license on my mail , when i bought the game in 2012 , but, the mail used for this
    account no longer exist.
    So i cant migrate on steam because if i do this , the Steam Key will be send on that old mail adress..
    What can i do?
    I cant found my order numer too, because it was on this mail address too ..
     
    Last edited: Dec 27, 2016
  2. kamuisuki

    kamuisuki Registered

    Joined:
    Dec 1, 2013
    Messages:
    23
    Likes Received:
    1
    Edit : i found the order .. if it can help.
     
  3. AceLain

    AceLain Registered

    Joined:
    Jan 13, 2012
    Messages:
    551
    Likes Received:
    43
    I would email support directly with all your info
     
  4. kamuisuki

    kamuisuki Registered

    Joined:
    Dec 1, 2013
    Messages:
    23
    Likes Received:
    1
    Can i send you order, old mail and my wish for new mail?
     
  5. AceLain

    AceLain Registered

    Joined:
    Jan 13, 2012
    Messages:
    551
    Likes Received:
    43
    try sending maximum information
    support@studio-397.com
     
  6. kamuisuki

    kamuisuki Registered

    Joined:
    Dec 1, 2013
    Messages:
    23
    Likes Received:
    1
    I sent a mail , will wait.
     
  7. kamuisuki

    kamuisuki Registered

    Joined:
    Dec 1, 2013
    Messages:
    23
    Likes Received:
    1
    I receive nothing from studio397. And i lost my account . Thank you.
    I have to buy the game again.
     
  8. Juergen-BY

    Juergen-BY Registered

    Joined:
    Jun 16, 2012
    Messages:
    3,089
    Likes Received:
    440
    Have you checked your spam folder?
     
  9. Lazza

    Lazza Registered

    Joined:
    Oct 5, 2010
    Messages:
    12,346
    Likes Received:
    6,572
    Plus this is probably the worst week of the year for getting support, being the xmas-new year period. Don't buy it again, you just need to wait for support.
     
    AceLain and Juergen-BY like this.

Share This Page