Forgot Password for multi player

Discussion in 'General Discussion' started by Andre, Jul 20, 2013.

  1. Andre

    Andre Registered

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    Yep I cant find the forgot password link look at couple other post I cant find the password button are reactivation area.

    it was remembered but for some reason lost that and has reset. can anyone help please
     
  2. Hedlund_90

    Hedlund_90 Registered

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    I tried to find it myself just to see if you're blind or not (; Neither I could find it. In purchase tab I clicked 'help/support', and was sent to the forums, so my launcher pretty much turned into a browser, lol.

    My password was lost yesterday too, maybe because of ISI recently switched their world server to a new data center (?).

    I'm sure someone at ISI can help you, if you email them, providing your username and rf2 purchase order number.
     
  3. Luis Sola

    Luis Sola Registered

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    same problem here
     
  4. DurgeDriven

    DurgeDriven Banned

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  5. Narrowbackwing

    Narrowbackwing Registered

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    same problem here
     
  6. gorgias1976

    gorgias1976 Registered

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    I get "No account exists with these credentials." can't get to join multiplayer and it was perfectly working a few hours ago
     
  7. Mini Schnauzer

    Mini Schnauzer Registered

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    Hello, same problem, I did not save the password, so every time I want to play online I have to put it back.
    This happened immediately after the ISI downtime, I made a new installation (LITE) and still the same, I set the password every time I want to play online, in addition more developer the option remains grayed out, is that with the intalacion Lite not active this part of the game?
    I hope it gets fixed soon because it's uncomfortable to have to login every time you want to play.
    Sorry for my English.
    regards
     
  8. jimcarrel

    jimcarrel Registered

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    I also have suddenly "no account"--- guess I forgot to pay the toll taker.
     
  9. Lazza

    Lazza Registered

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    Guys,

    This is presumably all related to these threads

    http://isiforums.net/f/showthread.php/13592-Bug-after-7-18-13-ISI-update
    http://isiforums.net/f/showthread.php/13667-Can-not-login-No-account-exists-with-these-credentials
    http://isiforums.net/f/showthread.php/13646-Login-details-not-saving
    http://isiforums.net/f/showthread.php/13674-log-in
    http://isiforums.net/f/showthread.php/13606-Unable-to-join-Multiplayer

    Some are blaming this on build 240, but we've been running it for a little while now without issues so more likely it's to do with the server maintenance/move that was announced. I think the last we heard was Tim saying the DNS propagation had to work its way around the world in order for things to be all fine again - how correct that is is anyone's guess. DNS propagation seems to get the blame for a lot of things but never seems to take long in easy-to-test situations. But I digress...

    If you previously had a working, automatic, login happening you may be able to rescue it. Either take your previously backed up .rFactor files (they're in "%appdata%\.rFactor") if you happened to back them up, or use Windows' file restore feature to get an older version. If you can get your hands on your old rFactor.credentials file put a copy somewhere safe, then make the one in the .rFactor folder read-only and with a bit of luck it'll work fine.
     
  10. Lazza

    Lazza Registered

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    You need to grab and install the rFactor2 SDK from here:

    http://rfactor.net/web/rf2/devscorner/
     
  11. domsai

    domsai Registered

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    same problem here

    Today have this message "No account exists with these credentials.".

    I know my login/password but it is not recognized

    I try to reactivate my account by " i forgot my password" button but any mail received.

    Please ISI help
     
    Last edited by a moderator: Jul 21, 2013
  12. ´goggo1peter

    ´goggo1peter Registered

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    same with me but i am able to find my password but its a mess to write it in every time why i cannot store it when i tick "remember me"
     
  13. filas

    filas Registered

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    for me solution for now is made file rFactor.credentials in X:\Users\YOURNAME\AppData\Roaming\.rFactor read only.. somehow my gets deleted again and again
     

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