Request refound problem

Discussion in 'General Discussion' started by d4nny, Dec 27, 2012.

  1. d4nny

    d4nny Registered

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    Hi very good morning and happy holidays

    Few days ago I decided, not according to the purchase made a year ago about the rfactor2 Beta, and seeing that does not meet my expectations purchase@rfactor.net send an email to request a refund of the amount paid
    I have not had any news they received my email so that I contact the forum to see if there is any type of problem
    Without further a Greeting
     
  2. DrR1pper

    DrR1pper Registered

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    I think the refund eligibility period is for up to 2 months after initial purchase into the beta.
     
  3. d4nny

    d4nny Registered

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    I understood at the time of purchase during the beta would be entitled to the return

    All this time I've been esperandon to see if came the final game but leave poor updates and I see very little improvement
    Graphically is lousy in relation to the resources it consumes our computers

    I just want to know if I receive a refund Isi and know the reason why they have not answered my emails
     
  4. 1959nikos

    1959nikos Registered

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  5. Racefreak1976

    Racefreak1976 Registered

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    Let me put this in the words of the honourable Mr. Darth Vader:

    "I find your lack of faith disturbing!"
     
  6. 88mphTim

    88mphTim racesimcentral.net

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    If you are within two months of your purchase, you will, yes.

    I'm quite surprised you see little improvement between build 49 and 134. Although if you can't see that, it probably explains not seeing the two month limit on refund also. The information has been out, posted and available for you to get a refund long before now, and if you've really waited a year? That's just way out of where it can be reasonable, sorry. :(
     
  7. d4nny

    d4nny Registered

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    well I have to be waited a year but at least three years
    there has been improvement since the first version of the now existing but still not the final product, and I've paid a price beta to final product.
    reimburse the reasonable being equal.
    if it were $ 49 for 18 months, comes to 2.7 dollars per month
    now I have six months to use online for $ 2.7 by 2.7 = 16 dollars

    So for me it would be fair and reasonable
     
  8. 88mphTim

    88mphTim racesimcentral.net

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    No you don't. You have 12 months from the END OF TESTING. And we haven't ended testing yet.

    You must have missed this information, too.
     

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