could someone please help, 2 days now this issue has been ignored here http://isiforums.net/f/showthread.php/4688-Login-problem-purchase-problem and also here http://isiforums.net/f/showthread.php/4640-Start-Login-Problem
Try clic on reactivate on the purchase tab. I had the same problem when i bough the game day one, and managed to get it working by this way, but servers was a bit overloaded, so maybe not the same issue.