Payment refund?

‎"Welcome Ben Rothberg. We are have processed a refund for this account."

Why does my bank say this....

Pending transactions
Date Transaction description Debit Credit
11/01/2012 PENDING - Moneybookers EUR London , 0111
LAST 4 CARD DIGITS

NOT HAPPY JAN!!!!!!!!!!!!!!!!!!!!!!!!!!

 

Refunds don't work that way. Once the money is pending, it has to complete, to refund. You can't stop an in-progress transaction with any financial institution that I know of. Refunds are processed within 2-3 days.

 

Solved thanks Tim and Team

 

Hi guys ,

i just bought Rfactor 2 , bur i have done something wrong in Purchase/refound account . So i have received a "key" to get acces to the fully game but it says that i have to buy a new license .

The purchase details from yesterday are " 15C22945P9306214B "

So if the refund "ststem" takes 2 or 3 days to proceed , can i buy an other license , use it and wait for the first license buy to be refunded?

Thanks in advance.

 

I will wait the refund proced ............I just bought an other license

 

So it will takes some days until i get my money back yes? i wanted to refound my acc. and buy a new lifetime.

 

The refund as been completed..... Thank you ISI

 

Hi! It's almost the week since I click Refund button, but money still don't back to card.

I even had email in monday:

I've answered it "Credic card via Moneybookers. Order#RF(here was numbers)".
And nothing going on after...

 

Hi
Today I receive mail from purchase@rfactor.net :

"Hello,
Your refund has been processed. Thanks for giving rFactor2 a try. It would be helpful to us if you could provide one of the main reasons for requesting the refund.
Thank you in advance for any feedback you might be able to provide.
Best Regards,

........................................
John
Image Space Incorporated
rFactor.net | Sales Dept.

rFactor Support Forums
FaceBook
YouTube
Twitter"

The problem is that I am not asked for a refund money!!

regards
Jadran

 

@Jadran73
A Refund Request email is generated when you (or someone with access to your computer/software) clicks on the Request Refund option in the rf2 launcher.

 

Hi ISI, i have a problem to request refund:
View attachment 1131
What i am supposed to do? is it a bug or something else ?

Thanks,

Cheers